Chief Of Staff

Job Requirements

Job Description: Chief of Staff at Titan

Company Overview:

Titan is a leading retail company in India, specializing in luxury watches, jewelry, and eyewear. With a strong presence in the market for over three decades, Titan has become a household name known for its quality products and exceptional customer service. We are currently seeking a highly motivated and experienced Chief of Staff to join our team in Bengaluru, Karnataka, India.

Job Title: Chief of Staff

Job Type: RP (Retail Projects)

Job Category: MD Office

Department: Retail Projects

Location: Bengaluru, Karnataka, India

Job Overview

The Chief of Staff to the Managing Director is a strategic and operational role responsible for enabling the efficiency, effectiveness, and impact of the MD’s office. This role conceptualizing ideas and framing them into structured documents and presentations, conducting in-depth industry research, and serving as a liaison between the MD’s office and internal/external stakeholders and involves high-level executive and administrative support. The Chief of Staff will work closely with cross-functional teams, particularly Business, Finance and Strategy teams, to drive key initiatives aligned with the company’s vision and long-term goals.

Key Responsibilities

Executive & Administrative Support

• Provide strategic and day-to-day support to the Managing Director, including managing meetings, communications, and priority setting.
• Prepare high-quality briefing notes, documents, reports, speeches, and presentations.
• Filter and prioritize critical issues and required information for the MD to facilitate efficient decision-making.
• Assist in the preparation and management of AOP and LTIP targets

Ideation, research and benchmarking

• Assist the Managing Director in developing, communicating, and executing strategic initiatives and goals.
• Act as a sounding board for ideas, and collaborate with the MD to structure business concepts, and synthesize information into effective frameworks.
• Draft documents and presentations that reflect the MD’s vision and direction.
• Conduct rigorous, frequent research and analysis of industry landscapes, emerging trends, and competitive intelligence.
• Benchmark strategic frameworks and best practices across competitors, peer organizations and industries.
• Translate research findings into actionable insights and recommendations for the MD.
• Gather, analyze, and present data to support decision-making processes.

Stakeholder Management & Communication

• Serve as the liaison between the MD’s office and internal teams, senior leadership, partners, clients, and external stakeholders.
• Ensure clear, timely, and strategic communication on behalf of the MD’s office.
• Coordinate executive-level interactions, correspondence, and follow-ups.
• Work with businesses in planning long-term strategies for Titan and ensure alignment across stakeholders.

Project Management

• Support MD in the design, planning, and execution of strategic initiatives along with the Strategy and Planning team.
• Track progress, manage timelines, and report on outcomes of key projects.
• Coordinate cross-functional alignment and troubleshoot bottlenecks.

Event Planning & Coordination

• Plan, coordinate, and execute key internal and external events, including leadership meetings, board sessions, off-sites, and strategic conferences.
• Manage logistics, agenda-setting, and post-event reporting and feedback.

If you are a dynamic and results-driven individual with a passion for the retail industry, we encourage you to apply for the role of Chief of Staff at Titan. Join our team and be a part of our journey towards continued success and growth.

Work Experience

Qualifications:

• 6-9 years of experience in a similar role, strategic planning or consulting.
• Proven experience working with C-level executives & managing high-impact projects.
• Strong research capabilities and ability to synthesize complex data into insights.

Skills:

• High level of discretion and confidentiality
• Exceptional communication, writing, and presentation skills.
• Highly analytical with strong business acumen.
• Ability to work with, analyse and interpret large amounts of data and derive actionable insights.
• Strong interpersonal and stakeholder management skills.
• Ability to manage ambiguity and work in a fast-paced, high-pressure environment.
• Proficiency in Microsoft Office Suite and project management software
• Excellent organizational and time management skills
• Ability to work independently and as part of a team