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Chat Support Executive

Chat Support Executive

Tech Mahindra

1 - 4 years

3 - 5 Lacs

Noida Delhi / NCR

Posted:1 day ago| Platform:

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Skills Required

Blended Process International Process International Chat Process Semi Voice Typing Skills Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Description Tech Mahindra offers technology consulting and digital solutions to global enterprises, enabling transformative scale at unparalleled speed. With over 150,000 professionals across 90+ countries serving 1,100+ clients, Tech Mahindra provides a full spectrum of services including consulting, IT, business process services, engineering, customer experience, AI & analytics, and cloud services. As part of the Mahindra Group, Tech Mahindra is distinguished by its commitment to sustainability, earning recognition such as the Terra Carta Seal for climate and nature-positive efforts. Role Description This is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction. The role demands excellent analytical and communication skills to resolve issues efficiently and professionally. Qualifications Analytical Skills and Troubleshooting capabilities Technical Support experience Customer Support skills including resolution of inquiries and complaints Strong Communication skills, both written and verbal Bachelors degree or relevant experience Ability to work in a fast-paced environment Prior experience in a chat support role is a plus Salary Up to- 5.5 LPA Gross Work Location -Noida sector 60 Both side cab facility US Shifts 24*7 Window Immediate Joiners only Contact: 8076156294 SS00853992@techmahindra.com

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Tech Mahindra

www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

907 Jobs

Key People

CP Gurnani

Managing Director & CEO
Vivek Agarwal

Global Head - Strategy and Marketing
Rohit Anand

Chief Financial Officer

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Chat Support Executive