Chat Support Executive

1 - 4 years

3 - 5 Lacs

Noida Delhi / NCR

Posted:4 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Company Description

Tech Mahindra offers technology consulting and digital solutions to global enterprises, enabling transformative scale at unparalleled speed. With over 150,000 professionals across 90+ countries serving 1,100+ clients, Tech Mahindra provides a full spectrum of services including consulting, IT, business process services, engineering, customer experience, AI & analytics, and cloud services. As part of the Mahindra Group, Tech Mahindra is distinguished by its commitment to sustainability, earning recognition such as the Terra Carta Seal for climate and nature-positive efforts.

Role Description

This is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction. The role demands excellent analytical and communication skills to resolve issues efficiently and professionally.

Qualifications

  • Analytical Skills and Troubleshooting capabilities
  • Technical Support experience
  • Customer Support skills including resolution of inquiries and complaints
  • Strong Communication skills, both written and verbal
  • Bachelors degree or relevant experience
  • Ability to work in a fast-paced environment
  • Prior experience in a chat support role is a plus

Salary Up to- 5.5 LPA Gross

Work Location -Noida sector 60

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Contact:

8076156294

SS00853992@techmahindra.com

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Tech Mahindra logo
Tech Mahindra

Information Technology & Services

Noida

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