Posted:4 months ago|
Platform:
On-site
Full Time
We are hiring for an international Chat || Blended|| Voice processes in Pune.
Call : +91 7796671011 || 7796651011 || 9420115156
Key Responsibilities
Handle inbound customer queries (billing, rate plans, service activations, credits, complaints) via live chat.
Understand and assess customer needs, responding clearly and concisely.
Maintain warm, professional relationships while achieving efficiency and sales targets.
Contribute to profitability through upselling and cross-selling.
Follow schedules, adhere to compliance, and maintain work ethics.
As you gain experience, expand your role and skill set to support wider business requirements.
Skills & Competencies
* Excellent verbal and written communication.
* Strong listening and objection handling abilities.
* Persuasive, diligent, and solution-focused.
* Team player with a collaborative approach.
* Skilled in MS Office and adept with live chat platforms.
* Experience in customer service or the telecoms industry required.
* Upselling or proactive sales experience on live chat is mandatory.
Call : +91 7796671011 || 7796651011 || 9420115156
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹480,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
Speak with the employer
+91 9420115156Expected Start Date: 30/06/2025
LOUD Media and Entertainment Pvt. Ltd.
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