Chat Process Representative-Female, (1 Year)

Job Summary:

We are looking for a dynamic and customer-focused individual to join our team as a Customer Relationship Executive. The primary responsibility of this role is to call existing and potential customers to inform them about our latest collection launches, exclusive offers, and promotions. This role requires excellent communication skills and a friendly, persuasive attitude.

Key Responsibilities:

• Make outbound calls to customers to inform them about new collections and ongoing offers.
• Build and maintain strong relationships with customers to encourage repeat business.
• Update customer records and ensure accurate contact details.
• Handle customer queries related to promotions and collections with professionalism.
• Provide feedback from customers to the marketing and sales teams.
• Maintain call logs and daily performance reports.

Requirements:

• Excellent verbal communication skills in [English/Hindi/Regional language – customize as required].
• A positive, customer-friendly attitude and confidence in handling phone conversations.
• This job can be Search as chat Process ,Chat support Non voice Process.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Application Question(s):

• Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
• Can you talk in English fluently? If yes, then only apply.
• How many years of experience you have in sales?
• What is your last in-hand monthly salary?

Work Location: In person