18008 Change Management Jobs - Page 4

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Maintaining Active Directory, DHCP, DNS, Group Policy Active Directory management AD Replication management Group policy management Incident / Request Fulfilment / Change management Backup of Active Directory & Restore Active Directory. Review of daily/weekly/monthly checklist Event log analysis at regular interval for maintaining the integrity of servers Repeat Incident / Alert Analysis Managing / reconfiguring of DHCP scopes and reservations Managing / reconfigu...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibiliti...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Leads tech teams, aligns solutions with business goals, ensures quality, manages risks, and drives process improvement. Done certification PMP/PRINCE/ITIL or related eq. certifications Required Candidate profile 8+ years in project execution, transformation, and bid management, with min 1+ year in government/public sector. Managed 3+ large end-to-end projects. International experience preferred.

Looking to onboard a skilled SAP MM LE professional with 6-12 years of experience. The ideal candidate will have a strong background in SAP MM LEHana and hands-on experience in implementing SAP HANA Implementation Projects. Roles and Responsibility Implement and configure SAP MM LE modules for clients. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical expertise and support to junior team members. Analyze business requirements and develop solutions using SAP MM LEHana. Participate in change management programs and contribute to process improvements. Ensure compliance with industry standards and best practices. Job Requirements Minimum 6 years of ...

We are looking for a skilled Peoplesoft Admin professional with 8 to 10 years of experience. The ideal candidate will have a strong background in PeopleSoft HCM and FSCM, as well as excellent communication skills. Roles and Responsibility Provide support to the project team in troubleshooting server issues, space utilization, and application performance during PeopleTools upgrades. Manage code migrations in PeopleSoft using STAT and other tools. Document new features of the latest PeopleTools version 8.61. Collaborate with stakeholders to align on workaround solutions when needed. Identify dependencies and roadblocks, and escalate critical activities with leadership when necessary. Work unde...

We are looking for a skilled SAP MM professional with 5-10 years of experience to join our team in Bangalore and Hyderabad. The ideal candidate will have expertise in implementation projects within SAP IM, configuration, cutover, and interface experience. Roles and Responsibility Implement and configure SAP MM modules for inventory management. Collaborate with cross-functional teams to ensure seamless integration of SAP MM with other modules. Provide expert guidance on SAP IM process and methodologies to eliminate wastages. Develop and maintain documentation of SAP MM configurations and processes. Troubleshoot and resolve issues related to SAP MM and IM. Ensure compliance with industry stand...

Role & responsibilities: 1. Preparation of detailed Business Requirement documents and Business process mapping and improvements - Gap Analysis documents. 2. Functional Testing and defect management. 3. Understanding of Software Development Life Cycle (SDLC) & Testing Life Cycle (STLC). 4. Knowledge of project management methodology such as Agile, Waterfall. 5. Preferably knowledge of Trading front end system and understanding of capital market (Equity, Equity derivatives, Currency derivatives or Commodity derivatives). 6. Domain Capital Market Preferred candidate profile : B.E / B.Tech in any discipline MBA / PGDM in a relevant field (preferred for managerial or analytical roles) Ability to...

About Team : This position is in the Access & Entitlements team within BPSTA - Global Shared Services. The candidate will be responsible for carrying out User Access Administration processes that are in some cases triggered by events and in other cases part of specialized user admin and cyclical access reviews and certifications for various FIS applications. Customer interaction is required to resolve login issues, escalating issues needing attention by leaders. The Access & Entitlements team interacts with staff and lines of business around the globe, across different time zones and adheres to strict timelines in meeting SLAs and turnaround times with highest accuracy expectations, ensuring...

What youll do: First point of contact for customers, internal organisation users for reporting issues and requests via calls, emails, monitoring tools and self-service channelsLead and coordinate the major incidents, ensuring quick resolution and minimal business impact Act as the central point of contact during major incidents, facilitating technical bridge calls and engaging relevant resolver teams Document incident timelines, root causes, and actions taken during and after incidents Communicate incident updates to stakeholders, including senior management, through structured communication channels Identifying trend of Major incidents and coordinating with respective resolver groups to arr...

Lead end-to-end Oracle ERP implementation or upgrade projects Work with business stakeholders to create project plans & delivery methodology Coordinate across functional (Finance, SCM, HCM) and technical (integration, data migration, reporting) teams Manage project budget, timelines, risk mitigation and quality Ensure adherence to Oracle implementation best practices and methodologies AIM, Oracle Cloud Method Conduct regular project status reports, steering committee updates and stakeholder communication Collaborate with external vendors, system integrators and internal teams Oversee test planning & execution, cutover strategy, go-live, change management and post-production support Ensure co...

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailo...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure In other words, we re the people who keep the cloud running We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles You ll collaborate with people ...