Company Description Chanchalrani Resorts is nestled in the heart of the mountains, providing a sanctuary of serenity surrounded by breathtaking natural beauty. Our resort is dedicated to crafting extraordinary experiences, combining relaxation, adventure, and luxury. Our thoughtfully appointed accommodations, world-class amenities, and tantalizing culinary offerings promise an unforgettable stay. Join us to create beautiful memories in a world of elegance, comfort, and joy. Role Description This is a full-time, on-site role for an Indian Chef located in Ramnagar. The Indian Chef will be responsible for preparing and cooking a variety of traditional and modern Indian dishes, ensuring high standards in food quality and presentation. Day-to-day tasks will include menu planning, ingredient selection, food preparation, maintaining kitchen cleanliness and hygiene standards, and overseeing kitchen staff. The role requires a commitment to culinary excellence and guest satisfaction. Qualifications Expertise in Indian cuisine and culinary techniques Strong organizational and menu planning skills Proficiency in ingredient selection and food preparation Experience in maintaining kitchen cleanliness and hygiene standards Excellent leadership and team management skills Effective communication and customer service skills Diploma or degree in Culinary Arts or related field is preferred Previous experience in a similar role is an advantage
Job Title: Front Desk Manager Location: Mud House by ChanchalRani, Jim Corbett, Uttarakhand Reports To: General Manager Job Summary: Mud House by ChanchalRani is seeking a highly organized and customer-focused Front Desk Manager to oversee our reception area and ensure a smooth and efficient guest experience. The ideal candidate will possess excellent communication skills, strong leadership qualities, and the ability to handle guest inquiries and issues with professionalism. As a Front Desk Manager, you will play a key role in enhancing our guests' stay at our resort, which is uniquely situated inside a forest, offering an authentic jungle experience. Key Responsibilities: Guest Relations: Greet and welcome guests with a warm and friendly demeanor. Handle guest check-ins, check-outs, and reservations efficiently. Address and resolve guest inquiries, complaints, and requests in a timely and professional manner. Ensure that guests are informed about resort policies, amenities, and activities. Provide concierge services to assist guests with local information and activities. Operations Management: Oversee the day-to-day operations of the front desk to ensure smooth and efficient service. Coordinate with housekeeping and other departments to ensure rooms are ready for check-in. Manage room assignments, key issuance, and room changes as needed. Monitor and maintain the cleanliness and organization of the front desk area. Staff Supervision: Lead, train, and motivate front desk staff to provide exceptional service. Prepare work schedules, assign tasks, and monitor staff performance. Conduct regular meetings to ensure staff are informed and aligned with resort policies and goals. Financial Management: Oversee billing and payment processes, ensuring accuracy and efficiency. Handle cash, credit card transactions, and maintain accurate financial records. Assist in managing budgets, controlling costs, and ensuring profitability. Guest Experience Enhancement: Identify opportunities to improve guest satisfaction and implement enhancements. Gather and analyze guest feedback to continuously improve front desk services. Ensure that all guest services align with the resort’s standards and guest expectations. Compliance & Safety: Ensure compliance with all relevant health, safety, and security regulations. Enforce resort policies, including pet policy and other specific guidelines. Handle emergency situations with calm and efficiency, ensuring guest safety. Please share your resume with info@chanchalrani.com or chanchalraniresorts@gmail.com or call on +91-9528788867