Company Description Chakkizza is an innovative online chakki (flour mill) focused on providing fresh atta to every family. By grinding grains only after an order is placed, Chakkizza ensures that customers receive nutritious, completely natural flour. The company offers a variety of grains and customizable grinding options, with doorstep delivery, all at competitive prices. Based on a commitment to good health, Chakkizza blends age-old traditions with modern technology to enhance the well-being of its customers. Role Description This is a full-time, on-site role located in Pune for a Customer Support Representative. The Customer Support Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include troubleshooting problems, communicating with customers across various channels, and maintaining accurate records of customer interactions. Qualifications Customer Support, Customer Service skills Minimum 1-2 years of experience in the field of customer support Experience ensuring Customer Satisfaction Excellent Communication skills Capability in Troubleshooting issues Strong problem-solving abilities Ability to work well in a team environment Graduation or equivalent; additional certification in a relevant field is a plus
Company Description Chakkizza Private Limited is a unique online chakki (flour mill) dedicated to providing families with fresh, nutritious atta. By combining traditional chakki grinding methods with modern technology, Chakkizza ensures that grains are ground only after an order is placed, delivering fresh, natural flour directly to customers' doorsteps. The company offers a variety of grains, customizable grinding options, and competitive pricing, all while prioritizing health and convenience. Role Description This is a full-time on-site role for a Logistics Manager located in Pune. The Logistics Manager will be responsible for overseeing and optimizing the supply chain and logistics operations. Daily tasks include managing inventory, coordinating with suppliers and transportation services, ensuring timely delivery of orders, and maintaining customer service standards. Additionally, the Logistics Manager will oversee procurement processes, monitor supply levels, and implement strategies to enhance operational efficiency. Qualifications Logistics Management and Supply Chain Management skills Experience in Inventory Management and Procurement Strong Customer Service skills Excellent organizational and problem-solving abilities Ability to work collaboratively in a team environment Relevant experience in the food or retail industry is a plus Bachelor's degree in Logistics, Supply Chain Management, Business, or related field
Role Description This is a full-time on-site role for a Customer Support Executive located in Bavdhan, Pune. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and resolving issues related to our products and services. They will interact with customers via various communication channels to provide excellent service and support. Qualifications Proven experience in customer support, client services, or a related role. Excellent verbal and written communication skills. Strong problem-solving abilities and a commitment to providing solutions. Empathetic and patient demeanor when dealing with customer inquiries or complaints. Proficiency in using customer service software. Company Description Chakkizza Private Limited provides an innovative online solution for fresh flour needs. We focus on ensuring good health by offering freshly ground grains upon customer order, blending traditional methods with modern technology. Our service delivers nutritious, natural atta directly to your doorstep, ensuring convenience and competitive pricing. Based in India, we offer a wide variety of grains and customizable grinding quality for a healthy, hassle-free experience.