Certified Soft Skills & Sales -Trainer

Key Responsibilities:

• Design and deliver soft skills and behavioral sales training programs aligned with business goals
• Conduct training need analysis to identify gaps in communication, presentation, and sales effectiveness
• Create and implement learning content using practical tools like role-plays, simulations, and workshops
• Facilitate engaging sessions focused on customer interaction, active listening, empathy, and persuasive communication
• Track and assess training effectiveness through quizzes, feedback, and performance metrics
• Use digital tools, e-learning platforms, and LMS to support blended learning models
• Provide ongoing coaching to enhance communication confidence and customer relationship management
• Stay informed about industry trends in customer behavior, sales conversations, and learning practices
• Maintain reports and documentation for training activities, feedback, and improvements

Qualifications & Experience:

• Bachelor's degree in any discipline (preferred: Business, HR, Communication, Psychology)
• 2–5 years of experience in soft skills or sales training, preferably in EdTech or BFSI
• Certified in Soft Skills Training / Train the Trainer (TTT) or equivalent
• Exposure to sales or customer service environments is a strong plus
• Proficiency with MS Office, Zoom/Google Meet, and LMS tools

Job Types: Full-time, Permanent

Pay: ₹231,812.80 - ₹1,300,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Application Question(s):

• Have you delivered training programs specifically in the BFSI or EdTech domain? What were some key challenges?
• Let me know your current and expected salary and Notice period

Work Location: In person