Ceramic Sales Executive

Job Description: Sales and Customer Relationship Executive

(Ceramic & Sanitary Ware)

Location: Surat
Job Type: Full-time

About the Role

Miracle Hub is hiring on behalf of our client – a reputed leader in the ceramic and sanitary ware industry. Our Miracle Hub Client specializes in premium ceramic tiles, sanitary ware, and bathroom fittings, and is known for quality, innovation, and customer satisfaction.

We are looking for a Sales and Customer Relationship Executive who can drive sales, build lasting customer relationships, and represent our client’s brand with professionalism.

Key Responsibilities Sales Management

• Generate and manage leads across Surat region.
• Achieve and exceed sales targets and KPIs.
• Deliver strong product presentations and demonstrations.
• Negotiate pricing, contracts, and close deals effectively.
• Track competitor trends and market opportunities.

Customer Relationship Management

• Build strong connections with architects, builders, contractors, and homeowners.
• Act as the single point of contact for inquiries, complaints, and customer feedback.
• Ensure customer satisfaction and encourage repeat business.
• Maintain accurate sales records and client database.

Product Knowledge & Communication

• Understand the full product range: ceramic tiles, sanitary ware (WC, sinks, basins, etc.), and accessories.
• Clearly communicate product features, benefits, and value propositions.
• Provide technical guidance for customers’ purchasing decisions.

Required Skills & Qualifications

• Education: Bachelor’s degree in Commerce, Business, or related field.
• Experience: Minimum 2–3 years in sales or client relations, preferably in ceramics, sanitary ware, or building materials.
• Skills:
• Excellent communication & negotiation skills.
• Customer-centric approach with problem-solving ability.
• Proficiency in CRM tools and MS Office.
• Target-driven and result-oriented mindset.

What Our Client Offers

• Attractive salary + performance incentives.
• Long-term career growth opportunities.
• Product & sales training sessions.
• Supportive and professional work culture.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund

Work Location: In person