Central Reservation Executive - Telesales

Company Description

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Role Description

This is a full-time on-site role located in Pune for a Central Reservation Executive - Telesales. The Central Reservation Executive will be responsible for managing reservations, handling customer inquiries, and ensuring customer satisfaction. The role includes selling Ana Hotels And Resorts services via telephone calls, providing detailed information about our offerings, and effectively resolving customer issues.

Qualifications

• Excellent Communication skills
• Experience in Reservations and Customer Service
• Commitment to Customer Satisfaction
• Proven Sales abilities
• Ability to work independently and as part of a team
• High school diploma or equivalent; additional training in sales or customer service is a plus
• Previous experience in a similar role, preferably in the hospitality industry