Company Description CCTV Engineer Southport is a security and investigations company specializing in providing top-quality surveillance solutions. Based at 106B Virginia St, Southport, United Kingdom, the company is committed to delivering reliable and innovative security services. With a strong emphasis on customer satisfaction, we aim to provide tailored solutions for diverse safety needs. Our team is dedicated to ensuring seamless installation, maintenance, and support for all our clients. Role Description This is a full-time, on-site CCTV Support role based in Rajkot. The role involves providing technical support, troubleshooting system issues, assisting with customer inquiries, and ensuring proper functionality of installed CCTV systems. Daily tasks include diagnosing and resolving hardware and software problems, maintaining system performance, and offering guidance to clients for optimal use of their security systems. Collaboration with team members and maintaining service logs are also key responsibilities. Qualifications Strong Analytical Skills for evaluating system performance and identifying issues Proficiency in providing Technical Support and Troubleshooting for hardware and software concerns Excellent Customer Support and Communication skills to ensure client satisfaction Ability to work independently and collaboratively in a fast-paced environment Relevant technical certifications or a background in electronic security systems is a plus Experience in the security or surveillance industry is advantageous
Role Overview: You will be working as a full-time, on-site CCTV Support Engineer based in Rajkot for CCTV Engineer Southport. Your main responsibilities will include providing technical support, troubleshooting system issues, assisting with customer inquiries, and ensuring the proper functionality of installed CCTV systems. You will also be tasked with diagnosing and resolving hardware and software problems, maintaining system performance, and offering guidance to clients for optimal use of their security systems. Collaboration with team members and maintaining service logs will be crucial in this role. Key Responsibilities: - Evaluate system performance and identify issues with strong analytical skills - Provide technical support and troubleshooting for hardware and software concerns - Ensure excellent customer support and communication for client satisfaction - Work independently and collaboratively in a fast-paced environment - Possess relevant technical certifications or a background in electronic security systems (a plus) - Advantageous to have experience in the security or surveillance industry Qualification Required: - Strong analytical skills for evaluating system performance and identifying issues - Proficiency in providing technical support and troubleshooting for hardware and software concerns - Excellent customer support and communication skills to ensure client satisfaction - Ability to work independently and collaboratively in a fast-paced environment - Relevant technical certifications or a background in electronic security systems is a plus - Experience in the security or surveillance industry is advantageous,