We are seeking a skilled and experienced Car Denting / Patch Worker to join our auto repair team. The ideal candidate will be responsible for repairing vehicle body damage, including dents, dings, rust patches, and minor collision damage, ensuring vehicles are restored to their original condition. Qualification : Any Experience : Min 15 years in same field Key Responsibilities: Inspect vehicles to assess damage and determine appropriate repair methods. Perform dent removal using traditional and modern techniques (e.g., hammering, pulling, filler application). Repair and replace damaged vehicle panels or body parts. Weld and patch metal parts, including rust removal and reinforcement work. Smooth and fill surfaces using body fillers and sanders. Ensure accurate alignment of body panels and components. Prepare repaired areas for painting by sanding and priming. Maintain tools, equipment, and a clean working environment. Follow all safety protocols and workshop procedures. Communicate repair needs and timelines with supervisors or customers. Required Skills & Qualifications: Proven experience as a denting or patch worker / auto body technician. Knowledge of metalworking, welding, and surface preparation. Ability to work with tools such as hammers, dollies, welding machines, sanders, and grinders. Attention to detail and craftsmanship. Ability to read and interpret technical documents or work orders. Physical stamina and ability to work in various positions (e.g., bending, crouching). Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 15/07/2025
We are seeking a skilled and experienced Car Denting / Patch Worker to join our auto repair team. The ideal candidate will be responsible for repairing vehicle body damage, including dents, dings, rust patches, and minor collision damage, ensuring vehicles are restored to their original condition. Qualification : Any Experience : Min 15 years in same field Key Responsibilities: Inspect vehicles to assess damage and determine appropriate repair methods. Perform dent removal using traditional and modern techniques (e.g., hammering, pulling, filler application). Repair and replace damaged vehicle panels or body parts. Weld and patch metal parts, including rust removal and reinforcement work. Smooth and fill surfaces using body fillers and sanders. Ensure accurate alignment of body panels and components. Prepare repaired areas for painting by sanding and priming. Maintain tools, equipment, and a clean working environment. Follow all safety protocols and workshop procedures. Communicate repair needs and timelines with supervisors or customers. Required Skills & Qualifications: Proven experience as a denting or patch worker / auto body technician. Knowledge of metalworking, welding, and surface preparation. Ability to work with tools such as hammers, dollies, welding machines, sanders, and grinders. Attention to detail and craftsmanship. Ability to read and interpret technical documents or work orders. Physical stamina and ability to work in various positions (e.g., bending, crouching). Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 15/07/2025
Qualification Required: B-Tech in Automobile Engineering Experience Required: Min 15 years ( Automobile Industry) Age Category: Between 35-45 As the Assistant Service Manager, you will play a key role in supporting the daily operations of the service department. You will work closely with the Service Manager to ensure customer satisfaction, optimize team performance, manage workflow, and maintain a high standard of service delivery. This role is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast-paced environment. Key Responsibilities: Assist the Service Manager in overseeing daily operations of the service department. Manage scheduling and assignment of service team members. Monitor service delivery to ensure quality and timeliness. Address and resolve customer complaints and service issues promptly. Support staff training and performance evaluations. Ensure compliance with company policies and industry regulations. Maintain service records and reports for tracking and performance analysis. Coordinate with other departments to ensure seamless customer service. Contribute to continuous improvement initiatives and operational efficiency. Requirements: Proven experience in a service-related or supervisory role (2+ years preferred). Strong leadership and interpersonal skills. Excellent problem-solving and decision-making abilities. Ability to work in a team environment and manage multiple tasks effectively. Proficient in using service management software and Microsoft Office Suite. High school diploma or equivalent; Associate or Bachelor’s degree is a plus. Industry-specific certifications or training are an advantage (if applicable). Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 15/07/2025
The Guest Experience Manager is responsible for ensuring every guest has a memorable and seamless experience from arrival to departure. This role involves leading front-line teams, analyzing guest feedback, resolving concerns proactively, and developing strategies to enhance satisfaction, loyalty, and overall brand reputation. Qualification : Degree or Above Experience : Min 5 years in same field Key Responsibilities: Guest Relations & Experience Management Welcome and interact with guests to ensure satisfaction and exceed expectations. Handle escalated guest concerns and complaints promptly and professionally. Monitor and respond to guest reviews, feedback, and surveys. Maintain a visible presence in high-traffic guest areas to observe service delivery. Team Leadership & Training Supervise and mentor front-line guest service staff (e.g., front desk, concierge, service desk). Provide regular training and coaching on service standards and brand values. Foster a positive, customer-first team culture. Process & Service Improvement Analyze guest experience data to identify trends and implement improvement initiatives. Collaborate with other departments (e.g., housekeeping, food & beverage, retail) to resolve service issues and enhance guest journeys. Implement and oversee loyalty programs and personalization strategies. Operational Oversight Ensure guest-facing areas are clean, well-maintained, and welcoming. Coordinate logistics for VIP guests, special events, or high-traffic periods. Monitor compliance with health, safety, and company standards. Skills: Exceptional interpersonal and communication abilities. Strong problem-solving and conflict-resolution skills. Proficiency with CRM systems, POS software, and guest feedback platforms. Attention to detail and a proactive mindset. Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 30/07/2025
We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance our relationships with clients. The ideal candidate will act as a liaison between the company and its customers, ensuring client satisfaction, resolving issues, and identifying opportunities to enhance the customer experience. Qualification : Plus Two or Above Experience : Minimum 1 Year Experience in same field Key Responsibilities: Build and maintain strong, long-lasting relationships with customers. Address customer concerns and complaints professionally and efficiently. Serve as the lead point of contact for all customer account management matters. Ensure the timely and successful delivery of solutions according to customer needs and objectives. Develop a deep understanding of the company’s products or services to provide accurate information and support. Identify opportunities to improve the customer experience and drive customer retention. Collaborate with internal teams (sales, support, product development) to meet client needs. Provide regular reports on customer interactions, feedback, and potential areas of improvement. Monitor customer satisfaction and implement necessary improvements or escalations. Maintain customer records and update CRM systems regularly. Skills : Clear verbal and written communication Active listening Persuasive speaking Empathy and patience Conflict resolution Service-focused mindset Ability to build and maintain trust Client needs assessment Long-term engagement planning Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 30/07/2025
Job Summary: The Bodyshop Service Advisor acts as the liaison between customers and the bodyshop team. They are responsible for greeting customers, assessing vehicle damage, preparing repair estimates, coordinating repair schedules, and ensuring a high level of customer satisfaction throughout the repair process. The role requires strong communication, organization, and customer service skills. Qualification : Plus Two or Above Experience : Minimum 5-10 Years Experience in same field Key Responsibilities: Greet customers in a professional and friendly manner. Inspect damaged vehicles and document condition accurately. Create detailed repair estimates using estimating software (e.g., Audatex, Mitchell, CCC One). Communicate repair plans, timelines, and costs to customers. Coordinate repair schedules between customers, insurance companies, and technicians. Obtain necessary approvals from insurance adjusters or third parties. Keep customers informed throughout the repair process with regular updates. Ensure timely completion of repairs and arrange vehicle pick-up or delivery. Handle customer complaints or concerns professionally and escalate if needed. Maintain accurate records of repair orders, estimates, and parts. Promote additional services or repairs if needed. Assist in managing loaner/rental vehicles if applicable. Qualifications: High school diploma or equivalent (required); additional technical or automotive training is a plus. Prior experience as a service advisor, preferably in a bodyshop or collision repair environment. Knowledge of automotive repair processes and insurance procedures. Strong customer service and communication skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Office and basic computer systems. Valid driver’s license with a clean driving record. Key Competencies: Attention to detail Problem-solving Empathy and patience Organizational skills Team collaboration Conflict resolution Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Location: Alappuzha, Kerala (Required) Work Location: In person Application Deadline: 15/08/2025
Job Summary: The Bodyshop Service Advisor acts as the liaison between customers and the bodyshop team. They are responsible for greeting customers, assessing vehicle damage, preparing repair estimates, coordinating repair schedules, and ensuring a high level of customer satisfaction throughout the repair process. The role requires strong communication, organization, and customer service skills. Qualification : Plus Two or Above Experience : Minimum 5-10 Years Experience in same field Key Responsibilities: Greet customers in a professional and friendly manner. Inspect damaged vehicles and document condition accurately. Create detailed repair estimates using estimating software (e.g., Audatex, Mitchell, CCC One). Communicate repair plans, timelines, and costs to customers. Coordinate repair schedules between customers, insurance companies, and technicians. Obtain necessary approvals from insurance adjusters or third parties. Keep customers informed throughout the repair process with regular updates. Ensure timely completion of repairs and arrange vehicle pick-up or delivery. Handle customer complaints or concerns professionally and escalate if needed. Maintain accurate records of repair orders, estimates, and parts. Promote additional services or repairs if needed. Assist in managing loaner/rental vehicles if applicable. Qualifications: High school diploma or equivalent (required); additional technical or automotive training is a plus. Prior experience as a service advisor, preferably in a bodyshop or collision repair environment. Knowledge of automotive repair processes and insurance procedures. Strong customer service and communication skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Office and basic computer systems. Valid driver’s license with a clean driving record. Key Competencies: Attention to detail Problem-solving Empathy and patience Organizational skills Team collaboration Conflict resolution Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Location: Alappuzha, Kerala (Required) Work Location: In person Application Deadline: 15/08/2025
As the Assistant Service Manager, you will play a key role in supporting the daily operations of the service department. Working closely with the Service Manager, your responsibilities will include overseeing daily operations, managing scheduling and assignment of service team members, monitoring service delivery for quality and timeliness, addressing customer complaints promptly, supporting staff training and performance evaluations, ensuring compliance with company policies and industry regulations, maintaining service records and reports, coordinating with other departments for seamless customer service, and contributing to continuous improvement initiatives and operational efficiency. The ideal candidate for this role should have proven experience in a service-related or supervisory role, with strong leadership, interpersonal, problem-solving, and decision-making skills. Ability to work in a team environment, manage multiple tasks effectively, and proficiency in using service management software and Microsoft Office Suite are essential. A high school diploma or equivalent is required, with an Associate or Bachelor's degree being a plus. Industry-specific certifications or training would be advantageous. This is a full-time position with benefits including life insurance and Provident Fund. The work schedule is during the day shift and requires in-person presence. The application deadline for this role is 15/07/2025.,
Job Summary: The Service Advisor acts as the liaison between customers and the service department. They are responsible for understanding customer vehicle issues, scheduling service appointments, providing cost estimates, and ensuring customer satisfaction throughout the service process. Qualification : Diploma/ Degree in Automobile Engineering Experience : Minimum 5-10 Years Experience in same field Key Responsibilities: Greet customers in a professional and courteous manner. Understand and document customer concerns about their vehicle. Generate repair orders based on customer information and technician diagnostics. Clearly explain recommended services, estimated costs, and timelines to customers. Coordinate with technicians to ensure timely completion of service tasks. Keep customers updated on service progress and any unexpected delays or changes. Perform follow-up calls to ensure satisfaction after services are completed. Handle customer complaints or concerns with professionalism and escalate as needed. Maintain accurate service records in the management system. Upsell additional services based on vehicle inspections and manufacturer recommendations. Ensure compliance with company policies and industry regulations. Requirements: High school diploma or equivalent; associate degree or certification in automotive or customer service field preferred. Proven experience in a customer-facing role, preferably in the automotive industry. Knowledge of automotive systems and basic vehicle components is a strong asset. Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Proficient with computer systems and service management software Skills & Competencies: Customer-oriented mindset Conflict resolution Time management Attention to detail Sales aptitude Technical understanding Team collaboration Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Location: Mavelikara, Kerala (Required) Work Location: In person Application Deadline: 15/08/2025
Job Summary: The Service Advisor acts as the liaison between customers and the service department. They are responsible for understanding customer vehicle issues, scheduling service appointments, providing cost estimates, and ensuring customer satisfaction throughout the service process. Qualification : Diploma/ Degree in Automobile Engineering Experience : Minimum 5-10 Years Experience in same field Key Responsibilities: Greet customers in a professional and courteous manner. Understand and document customer concerns about their vehicle. Generate repair orders based on customer information and technician diagnostics. Clearly explain recommended services, estimated costs, and timelines to customers. Coordinate with technicians to ensure timely completion of service tasks. Keep customers updated on service progress and any unexpected delays or changes. Perform follow-up calls to ensure satisfaction after services are completed. Handle customer complaints or concerns with professionalism and escalate as needed. Maintain accurate service records in the management system. Upsell additional services based on vehicle inspections and manufacturer recommendations. Ensure compliance with company policies and industry regulations. Requirements: High school diploma or equivalent; associate degree or certification in automotive or customer service field preferred. Proven experience in a customer-facing role, preferably in the automotive industry. Knowledge of automotive systems and basic vehicle components is a strong asset. Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Proficient with computer systems and service management software Skills & Competencies: Customer-oriented mindset Conflict resolution Time management Attention to detail Sales aptitude Technical understanding Team collaboration Job Type: Full-time Benefits: Life insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Location: Mavelikara, Kerala (Required) Work Location: In person Application Deadline: 15/08/2025