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Associate Technology Support Representative MillerKnoll

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Associate Technology Support Representative at HermanMiller, you will play a crucial role in providing first-line technical support and assistance to end-users within the MillerKnoll organization. Your primary responsibilities will include: - Providing initial support for IT-related issues and service requests via phone, email, or chat. - Logging and categorizing user inquiries in the ticketing system, ensuring accurate documentation of reported issues. - Resolving common hardware, software, and network-related issues following established procedures. - Assisting users with basic tasks, such as password resets, account unlocks, and software installations. - Escalating complex issues to...

Posted 1 week ago

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