Insurance Data Entry Specialist We are seeking a detail-oriented Insurance Data Entry Specialist to join our team. In this role, you will be responsible for accurate input and management of insurance policy data, with a focus on workers' compensation policies. The ideal candidate will have experience with insurance terminology and data processing, ensuring precise record-keeping while maintaining high productivity standards. Key Responsibilities: Data Entry & Documentation Process and input insurance policy information into company database systems Extract relevant data from workers' compensation policies and related documents Verify and validate essential policy information including coverage details, premiums, and client information Maintain accurate digital records of all processed policies and supporting documentation Policy Processing Review incoming insurance documents for completeness and accuracy Follow established procedures for policy data extraction and input Track policy status updates and renewals Flag discrepancies or missing information for resolution Quality Assurance Perform regular data quality checks to ensure accuracy of entered information Compare source documents with entered data to identify and correct errors Follow established quality control protocols Document and report any recurring data issues Process Support Assist with organizing and categorizing incoming policy documents Support team members during high-volume periods Contribute to process improvement initiatives Maintain confidentiality of all insurance and client information Required Skills & Qualifications: Understanding of insurance terminology and concepts, especially workers' compensation Experience with data entry and information processing Strong attention to detail and accuracy Proficiency in Microsoft Office suite, particularly Excel Ability to work independently while meeting productivity standards Good organizational and time management skills Excellent typing speed and accuracy Prior experience with insurance data systems (preferred) Technical Requirements High-speed internet (minimum 20 Mbps or fiber connection) Reliable computer with updated operating system Noise-canceling headset Dual monitors recommended for efficient data processing Power backup solution to prevent work disruption Rates and Expectations Work Setup: Remote Full-Time Role Location: India Rate competitive based on skills and experience Working Hours: Eastern Standard Time (EST) Start Date: Immediate Show more Show less
We're looking for detail-oriented, thoughtful, and motivated individuals based in India to join our remote team as Customer Support Specialists . If you have a talent for clear communication, love helping others, and enjoy improving digital experiences, this role could be your next great opportunity. This is not your average support job. Here, you’ll become a key part of an international product team, helping users around the world and playing a meaningful role in how we build and improve our products. Your Day-to-Day Responsibilities As part of the customer support team, you’ll be the main point of contact for our users—answering their questions, solving their problems, and making sure they feel heard and supported. Most of this will happen in writing and in English, so strong written communication is essential. But support here goes beyond replying to messages. You’ll also: Spot patterns in feedback and share those insights with product and engineering teams Respond to public product reviews with professionalism and care Write and update FAQs, help center articles, and internal support docs Collaborate with teams to improve the product from a user perspective Actively look for ways to make our support faster, friendlier, and more effective We want our users to feel not just helped, but genuinely cared for—and you’ll be a big part of making that happen. What You’ll Bring to the Team We care more about mindset and ability than years of experience. If you're someone who takes ownership of your work and enjoys solving problems, you’ll thrive here. We’re looking for: Excellent English skills , especially in writing—you should feel confident explaining things clearly and kindly Strong problem-solving ability —you’re able to break down complex situations and find smart, practical solutions Attention to detail —you notice the small things and take pride in polishing your work Initiative and curiosity —you ask questions, offer ideas, and constantly look for ways to improve Team spirit —you support others, communicate openly, and share credit generously What You’ll Get in Return We believe in giving our team members the tools and freedom to do their best work—and to grow quickly. From your first day, you’ll be trusted with real responsibility and given the support you need to succeed. Here’s what we offer: Competitive salary , with room for rapid growth based on performance Remote work , with flexible hours that let you design your ideal schedule Company equity options , giving you a stake in the impact you create Unlimited learning budget for courses, books, training, or anything that helps you grow High-quality health coverage , generous time off, and parental support Annual team retreat in a stunning international location—fully covered We’ve built a team where high standards, collaboration, and kindness go hand in hand. If you want to be part of a fast-paced, product-driven environment where your contributions truly matter, we’d love to meet you. Apply Now to take the next step in your professional journey. We're ready to meet you. Show more Show less
Job description Position Overview: We are seeking a skilled JIRA and JIRA Service Management (JSM) Specialist to support the configuration, optimization, and automation of our internal request and project management processes. This contractor role will partner with business stakeholders to translate operational needs into effective JIRA and JSM configurations, automations, and reporting. The ideal candidate is comfortable engaging with non-technical teams to clarify requirements, explore solution trade-offs, and deliver practical improvements that balance functionality with implementation timelines. This is a targeted engagement focused on enhancing how our teams manage work using JIRA Software and JSM. Responsibilities: ● Design, configure, and manage JIRA Service Management projects to support intake and processing of operational and customer requests (e.g., QBR preparation, onboarding tasks, custom requests for LuLu, our AI-powered lending companion). ● Implement and maintain robust email ingestion rules and parsing logic in JSM, ensuring professional, personalized ticket creation and routing. ● Develop and refine automations to categorize, label, and route incoming requests based on submission channels (email, customer portal, API, Slack), ensuring efficient triage and processing. ● Create and enforce permission schemes that empower administrators to effectively manage projects without impacting other teams. ● Improve JIRA Software workflows and automations—notify ticket owners when work is unblocked, keep related tickets in sync across teams, and eliminate manual handoffs. ● Standardize and document workflows, issue schemas, statuses, and automated checks to promote a unified “Definition of Done” across all projects. ● Develop and maintain comprehensive reporting dashboards that capture key metrics such as Focus Factor, Velocity, SLA compliance, cycle times, and status-specific analytics. Required Qualifications: ● Minimum of 2–4 years of hands-on experience working extensively with Atlassian JIRA Software and JIRA Service Management (Cloud or Data Center). ● Demonstrated expertise implementing email-based ticket creation, including custom parsing rules and mail handler configurations in JSM. ● Strong track record of designing, automating, and maintaining complex workflows and project schemes within JIRA (workflows, custom fields, screens, permissions, notifications). ● Proficiency with JIRA automation tools (native Automation for Jira, ScriptRunner, or equivalent) and scripting for advanced customizations. ● Experience building and managing project reports and dashboards (e.g., Velocity, cycle time, SLA compliance, issue aging). ● Excellent analytical and problem-solving skills—able to translate stakeholder requirements into practical, maintainable solutions. ● Outstanding communication skills, with a focus on customer-centric service and clear stakeholder collaboration. Preferred Qualifications: ● Atlassian certification (ACP-120 JIRA Service Management Administrator or equivalent) or actively pursuing Atlassian Cloud certifications. ● Deep expertise integrating JIRA with Slack, Confluence, and other collaboration tools (webhooks, APIs, marketplace apps). ● Background working in ITSM or software development environments, familiar with incident/problem/change management frameworks. ● Basic scripting ability (Python, Groovy) to build custom reports or bridge gaps when built-in automation is insufficient. ● Experience onboarding and training non-technical teams on JIRA/JSM best practices and processes. Why Join Us: Become an integral part of a dynamic team that’s committed to optimizing business processes and boosting productivity through strategic use of Atlassian’s tools. You’ll have full ownership over how we manage and automate work, with opportunities to shape our JSM intake models, refine email ingestion pipelines, and build dashboards that drive data-driven decisions. We encourage continuous learning—if you’re aiming for Atlassian Cloud certification, we’ll support your journey. If you’re passionate about long-term growth and enjoy collaborating across teams, this role will let you make a visible impact on how we deliver value to both internal and external stakeholders.
Job description Senior Bookkeeper/Accountant About the Role: We are seeking a detail-oriented Senior Bookkeeper/Accountant to manage the financial operations of an ecommerce brand. The ideal candidate will have strong experience in corporate accounting, month-end close processes, and financial reporting, with expertise in modern accounting software and automation tools. Key Responsibilities: Lead month-end close activities including cash management, forecasting, and budget preparation Manage accounts payable/receivable and maintain accurate financial records Prepare and present financial statements to management and stakeholders Implement and maintain accounting automation systems to improve efficiency Reconcile bank accounts and perform variance analysis Process payroll and manage related documentation Establish and document standard operating procedures (SOPs) for accounting processes Train and mentor junior team members on accounting procedures Assist with audit requests and ensure compliance with accounting standards Required Qualifications: Bachelor's degree in Commerce, Accounting, or related field 3+ years of accounting experience(good to have in ecommerce or retail) Advanced proficiency in QuickBooks and other accounting software Strong experience with automation tools and financial analytics platforms Expertise in month-end close processes and financial reporting Demonstrated ability to improve processes and implement automation Experience with payroll processing and reconciliation Strong analytical and problem-solving skills Technical Skills: QuickBooks Microsoft Excel Data analytics tools Financial modeling ERP systems Automation tools Preferred Qualifications: Professional accounting certification (CPA, CA, or equivalent) Experience with ecommerce platforms and payment systems Knowledge of international accounting standards Experience with process improvement and automation projects What We Offer: Competitive salary package. Opportunity for professional development and career growth. Collaborative and supportive work environment. Remote opportunity Work with PV and VC backed companies in USA
About the job Who We Are CatalyzeX pairs deep process expertise with top offshore talent, enabling AI-driven and technology companies to scale faster and smarter. We marry proven delivery frameworks with a people-first culture, creating human-centric solutions that drive meaningful impact for our clients' software products and platforms. What You'll Do Maintain trackers, timelines, and status documents to monitor the progress of initiatives and deliverables. Update QBR (Quarterly Business Review) presentations and reports with current data and insights. Review and prepare client data before QBR meetings to ensure accuracy and completeness. Use spreadsheet tools (Excel, Google Sheets) to manage and analyze operational data with advanced formulas, charts, and conditional formatting. Generate recurring and ad hoc reports to support planning and performance review. Prepare clear, well-organized presentations using Google Slides to support team updates, planning, and retrospectives. Write and distribute concise meeting notes, summaries, and progress reports. Identify blockers or delays and escalate as needed to keep efforts on schedule. Help with daily operations and other ad hoc tasks as needed. Collaborate with different teams and stakeholders daily to ensure smooth and efficient execution of tasks. Establish and maintain systems to keep files, tasks, and updates orderly and accessible. Support operational consistency through version control, naming conventions, and document hygiene. Who You Are Must-have qualifications Expert-level proficiency in Google Slides and strong proficiency in Google Sheets, Google Docs, and Excel. Advanced knowledge of spreadsheet functions, including formulas, charts, conditional formatting, and data analysis. Excellent slide development skills with an eye for clarity, structure, and professional presentation. Excellent written and verbal communication abilities. Basic knowledge of automation tools and AI applications to improve operational efficiency. Extreme attention to detail and accuracy in all work. Highly organized, self-motivated, and dependable. Ability to manage multiple streams of work and follow through on deadlines. Strong collaborative skills with ability to work across different teams and stakeholders. Nice-to-have bonuses Bachelor's degree in Business, Operations, Communications, or a related field. 1–3 years of experience in an operations, business support, or project coordination role. Experience working with credit underwriting platforms or financial services technology. Familiarity with documentation and task management tools (Notion, Confluence, Asana, Trello). Advanced knowledge of automation and AI tools for workflow optimization. Experience with QBR processes and client data management. Technical Requirements Stable high-speed internet (≥ 20 Mbps). Modern laptop/desktop capable of running multiple applications simultaneously (Google Workspace, Excel, presentation software). Quiet, professional workspace suitable for focused work and frequent virtual collaboration.
Ruby on Rails Developer About Us : We're seeking a Ruby on Rails Developer to join our team and work directly on our client's web application. You'll need to start contributing from day one, working closely with the client's team on their existing codebase. This role requires someone who can quickly understand established projects, write quality code, and adapt to the client's specific development practices and requirements. Key Responsibilities: Design, develop, and maintain Ruby on Rails applications while following best practices and coding standards Collaborate with front-end developers, designers, and other team members to implement new features and improve existing functionality Write clean, maintainable, and efficient code while ensuring optimal performance and scalability Participate in code reviews and provide constructive feedback to other team members Debug production issues and implement fixes in a timely manner Create and maintain technical documentation for applications and processes Required Qualifications: 3-5 years of experience in Ruby on Rails development Strong proficiency in Ruby, Rails framework, and related technologies Experience with REST APIs, SQL databases (preferably PostgreSQL), and version control systems (Git) Solid understanding of object-oriented programming principles and design patterns Proficiency in front-end technologies including HTML5, CSS3, and JavaScript Experience with testing frameworks (RSpec, Minitest) and TDD practices Strong problem-solving skills and attention to detail Excellent communication and collaboration abilities Preferred Qualifications: Experience with modern JavaScript frameworks (React, Vue.js) Knowledge of cloud platforms (AWS, Google Cloud, or similar) Experience with containerization technologies (Docker, Kubernetes) Contributions to open-source projects Experience with agile development methodologies Background in e-commerce or fintech applications What We Offer: Competitive salary package. Opportunity for professional development and career growth. Collaborative and supportive work environment. Remote opportunity Work with PV and VC backed companies in USA
Who We Are CatalyzeX pairs deep process expertise with top offshore talent, enabling AI-driven and technology companies to scale faster and smarter. We marry proven delivery frameworks with a people-first culture, creating human-centric solutions that drive meaningful impact for our clients’ software products and platforms. What You’ll Do Design, build, and maintain high-performance web services and REST/GraphQL APIs using Python 3.10+ with FastAPI . Model, query, and optimize data in MongoDB (Motor, PyMongo, or an ODM). Translate product and business requirements into clean, efficient, and testable code. Implement asynchronous workflows, background tasks, and message queues (e.g., Celery, Redis, or RabbitMQ). Enforce security, authentication, and authorization (JWT, OAuth 2.0). Write unit, integration, and end-to-end tests with pytest and httpx/pytest-asyncio . Package, containerize, and deploy applications via Docker and CI/CD pipelines. Profile and tune performance to maximize throughput and minimize latency. Participate in code reviews, mentor junior engineers, and help shape backend best practices. Collaborate closely with product, front-end, and DevOps teams to deliver reliable releases on schedule. Must-have qualifications 3+ years of professional backend development with Python (preferably FastAPI or similar async framework such as Starlette or AioHTTP). Production experience with MongoDB, including schema design, indexing, and aggregation pipelines. Solid grasp of asynchronous programming (async/await), concurrency, and event-driven architecture. Proficiency with modern Python tooling (pipenv/poetry, Pydantic, type hints, mypy, black/ruff). Hands-on experience building, documenting, and versioning RESTful or GraphQL APIs. Comfort with Git workflows and CI/CD (GitHub Actions, GitLab CI, CircleCI, etc.). Familiarity with Docker (compose, multi-stage builds) and cloud services (AWS, Azure, or GCP). Strong debugging, troubleshooting, and performance-tuning skills. Excellent written and verbal communication in English. Nice-to-have bonuses Exposure to event streaming (Kafka, NATS) or serverless platforms (AWS Lambda). Knowledge of ORMs/ODMs like Beanie, MongoEngine, or SQLModel. Experience with Infrastructure-as-Code (Terraform, Pulumi) and observability stacks (Prometheus/Grafana, ELK). Background in data validation & serialization (Pydantic v2, Marshmallow) and OpenAPI/Swagger documentation. Technical Requirements Stable high-speed internet (≥ 20 Mbps). Modern development laptop/desktop able to run multiple Docker containers & IDEs simultaneously. Quiet, professional workspace suitable for focused coding and frequent virtual collaboration.
Project Manager About the Role: We are seeking an experienced Senior Project Manager to lead software development initiatives and drive successful project delivery from conception to deployment. The ideal candidate will have strong experience in agile methodologies, technical project management, and cross-functional team leadership, with expertise in modern development tools and project management platforms. Key Responsibilities: Lead end-to-end project management for software development initiatives and technical deliverables Facilitate agile ceremonies including daily standups, sprint planning, retrospectives, and release planning Coordinate activities across development, QA, DevOps, and design teams to ensure seamless delivery Create detailed project plans, timelines, and resource allocation strategies for complex technical projects Monitor project progress, identify risks, and implement mitigation strategies to ensure on-time delivery Serve as primary liaison between technical teams and business stakeholders Establish and maintain project documentation, requirements, and technical specifications Drive process improvements and implement best practices for development workflows Manage resource allocation and workload distribution across development teams Coordinate release activities and deployment schedules with engineering teams Required Qualifications: Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of project management experience in software development environments Strong experience with agile methodologies (Scrum, Kanban, SAFe) Advanced proficiency in project management tools and development platforms Proven track record of delivering complex technical projects on time and within budget Experience managing full software development lifecycle projects Strong understanding of software development processes and modern engineering practices Excellent communication and leadership skills with ability to work with technical teams Experience with cross-functional team coordination and stakeholder management Technical Skills: Jira/Azure DevOps Git and version control systems CI/CD pipelines and DevOps tools Agile project management frameworks Microsoft Office Suite/Google Workspace Project tracking and reporting tools Basic understanding of web technologies and databases Preferred Qualifications: Professional project management certification (PMP, PRINCE2, or equivalent) Certified ScrumMaster (CSM) or equivalent agile certification Previous experience as a software developer or in a technical role Experience with enterprise software development and cloud platforms Knowledge of DevOps practices and automation tools Experience with remote/distributed team management Familiarity with data analytics and performance metrics What We Offer: Competitive salary package and performance-based bonuses Comprehensive health, dental, and vision insurance coverage Flexible work arrangements and remote work opportunities Professional development opportunities and certification support Modern development tools and cutting-edge technology stack Collaborative and innovative engineering culture Career growth opportunities within expanding development organization
Who We Are CatalyzeX is a specialized talent-solutions provider that pairs process excellence with top offshore talent, helping AI-driven and technology companies scale faster and smarter. By blending proven delivery frameworks with a people-first approach, we create human-centric solutions that drive real impact for our clients’ software products and platforms. What You’ll Do Design, build, and maintain scalable web applications using the MERN stack—MongoDB, Express.js, React (with TypeScript), and Node.js. Translate product and business requirements into clean, efficient, and testable code. Develop robust RESTful (and/or GraphQL) APIs and server-side logic. Create reusable React components and shared UI libraries to accelerate future development. Optimize front-end performance for speed, accessibility, and scalability. Implement security, authentication, and authorization mechanisms (e.g., OAuth 2.0, JWT). Write unit, integration, and end-to-end tests using Jest, React Testing Library, and/or Cypress. Participate in code reviews, provide constructive feedback, and mentor junior engineers where needed. Troubleshoot, debug, and resolve complex issues across the stack in production and staging environments. Collaborate daily with product managers, designers, and DevOps to deliver high-quality releases via CI/CD pipelines. Who You Are Must-have qualifications 2+ years of hands-on full-stack development with the MERN stack. Strong JavaScript & TypeScript skills, including modern ES2020+ features. In-depth knowledge of React fundamentals (hooks, context API, component composition, state management with Redux Toolkit or equivalent). Practical experience building Node.js/Express.js back ends, including middleware design and API versioning. Solid grasp of MongoDB query optimization and schema design (Mongoose or native driver). Familiarity with Git-based workflows, pull requests, and trunk-based or Git-flow branching strategies. Experience setting up and maintaining CI/CD (GitHub Actions, GitLab CI, CircleCI, etc.). Comfort with unit and integration testing frameworks (Jest, Mocha, Supertest). Working knowledge of cloud hosting (AWS, Azure, or GCP) and containerization/Docker basics. Excellent problem-solving abilities, self-motivation, and clear written & verbal communication skills in English. Nice-to-have bonuses Experience with server-side rendering (Next.js) or static-site generation. Knowledge of WebSockets/real-time apps (Socket.IO). Familiarity with infrastructure-as-code (Terraform, AWS CDK). Exposure to micro-frontend or microservices architectures. Technical Requirements Reliable high-speed internet connection (20 Mbps +). Modern development laptop/desktop capable of running multiple Docker containers and IDEs smoothly. Quiet, professional workspace suitable for focused coding and frequent virtual collaboration. Rates & Expectations Work Setup: 100 % remote (global). Employment Type: Full-time, 40 hrs/week. Competitive market-based compensation commensurate with experience and location.