As a Client Relations Manager at a UK-based luxury fashion brand, your primary responsibility will be to act as the main point of contact for international clients. You will engage with them through various communication channels such as email, phone, and digital platforms, assisting them with product inquiries, order placements, customization requests, and follow-ups. Your role will also involve coordinating with internal teams like production and logistics to ensure seamless order processing and timely delivery. In this client-facing role, you will be expected to maintain accurate client records, order tracking logs, and communication histories. Additionally, you will support senior management with account updates and relationship-building initiatives while addressing and resolving client issues promptly and professionally. Gathering feedback and sharing insights to enhance the overall client experience will be crucial. To excel in this position, you should have a minimum of 4 years of experience in client servicing, customer relations, or account management, with a strong background in working with international clients. Proficiency in written and verbal English communication, excellent interpersonal skills, and a client-first mindset are essential. You should be comfortable working across different time zones and adept at managing client expectations effectively. Experience with CRM tools, order management systems, or basic Excel/Google Sheets will be beneficial for this role. Prior exposure to the fashion, lifestyle, or luxury segments would be advantageous. By joining our team, you will have the opportunity to work with a globally expanding luxury brand, gain exposure to international markets, and collaborate in a growth-oriented work environment.,

You will be joining a UK-based luxury fashion brand as a Client Relations Manager in South Delhi. With a minimum of 4 years of experience in handling international clients, preferably in fashion, lifestyle, or service-driven sectors, you will play a crucial role in maintaining strong client relationships. Your responsibilities will include being the primary point of contact for international clients, assisting them with product queries and orders, coordinating internally for smooth order processing, maintaining client records, and resolving client issues with professionalism and attention to detail. As a Client Relations Manager, you will work closely with clients across global markets and collaborate internally with sales, production, and logistics teams to ensure a seamless and high-quality client experience. This role demands strong communication, coordination, and relationship-building skills. You will also support senior management with account updates and relationship-building initiatives, collect feedback to improve the overall client experience, and work across different time zones to manage client expectations professionally. To excel in this role, you should have a minimum of 4 years of experience in client servicing, customer relations, or account management, with prior experience working with international clients. Strong written and verbal communication skills in English, excellent interpersonal skills, and a client-first mindset are essential. Familiarity with CRM tools, order management systems, or basic Excel/Google Sheets is required. Experience in fashion, lifestyle, or luxury segments will be an advantage. In return, you will have the opportunity to work with a globally expanding luxury brand, gain exposure to international markets and premium clientele, and be part of a collaborative, growth-oriented work environment.,