Role Overview: You will join Cardiac Rhythm as an Operations Executive based in Chennai. Your primary responsibility will be to support the sales and clinical technician teams in delivering excellent service to customers. You should be detail-oriented, proficient in MS Office (especially Excel & Access), and have strong follow-up skills. Key Responsibilities: - Collaborate with the field team to manage customer relationships effectively - Support the sales team by coordinating meeting schedules and follow-ups - Manage sales orders and ensure timely service by the servicing team - Maintain trackability of the company's assets - Assist in invoicing and collections - Address customer support queries - Prepare monthly performance reports for senior management - Facilitate communication between cross-functional teams for smooth operations Qualifications Required: - 5-8 years of relevant experience - Previous experience in sales support or operations support in medical devices or Pharma industry preferred - Proficiency in operations planning, reporting, follow-ups, invoicing, collections, and diplomacy - Any graduate can apply for this position Additional Company Details: N/A,
As a seasoned Human Resources Manager at Cardiac Rhythm in Chennai, you will oversee the entire spectrum of HR operations for the company. With a minimum of 12 years of generalist experience, you will be adept at managing a team of diverse professionals. **Key Responsibilities:** - Maintain the work structure by updating job requirements and job descriptions for all positions. - Establish and conduct orientation and training programs to prepare employees for assignments. - Coach and discipline employees, schedule management conferences, resolve grievances, and counsel employees and supervisors to ensure planning, monitoring, and appraisal of employee work results. - Study and assess benefit needs and trends, recommend benefit programs to management, and oversee the processing of benefit claims. - Monitor and implement human resource federal and state requirements to ensure legal compliance, conduct investigations, and maintain records. - Prepare, update, and recommend human resource policies and procedures to maintain management guidelines. - Design a filing and retrieval system to maintain historical human resource records. - Attend educational workshops, review professional publications, establish personal networks, and participate in professional societies to maintain professional and technical knowledge. - Schedule and assign employees, follow up on work results, recruit, select, orient, and train human resource staff. - Counsel and discipline employees, plan, monitor, and appraise job results to maintain human resource staff job results. **Qualifications Required:** - Minimum 12 years of generalist HR experience. - Experience in managing a team of diverse professionals. - Strong knowledge of human resource federal and state requirements. - Excellent communication and interpersonal skills. - Ability to handle employee grievances effectively. - Proficiency in designing and implementing HR policies and procedures. - Up-to-date knowledge of industry trends and best practices.,