1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Card Reconciliation Specialist at Nium, you will play a crucial role in ensuring the smooth operation of cardholder accounts and card-related processes. Your responsibilities will include resolving credit card transaction disputes, conducting daily reconciliation processes, and facilitating settlements between NIUM Clients and Visa/Mastercard schemes. You will be relied upon to identify and address reconciliation exceptions promptly, investigate root causes, and report fund movements accurately to Nium's Treasury department. Additionally, your expertise in Visa and Mastercard settlement processes, basic accounting principles, proficiency in Microsoft Excel, and SQL query execution will be essential to excel in this role. Your daily tasks will involve independently executing reconciliation processes according to Standard Operating Procedures, investigating reconciliation exceptions, and resolving them within specified timelines. You will also review credit card transaction disputes, gather evidence, and communicate with cardholders to clarify claim details. Furthermore, you will handle client escalations related to settlement and card transactions while proactively identifying and addressing any risk or process gaps in the reconciliation process. To thrive in this position, you should hold a university degree in Business Administration or Commerce, possess 1-2 years of relevant experience in Card Reconciliation, and have a comprehensive understanding of Visa and Mastercard settlement processes in APAC and EU regions. Your strong communication skills, attention to detail, prioritization abilities, and team management experience will be beneficial in successfully fulfilling the responsibilities of the role. Your self-motivation, teamwork, and dedication to excellence will contribute to your effectiveness as a Card Reconciliation Specialist at Nium. At Nium, we value performance and offer competitive salaries, performance bonuses, and various benefits to reward our employees for their hard work. We prioritize the wellness of our team members by providing medical coverage, an employee assistance program, generous time-off policies, and a hybrid working environment. Additionally, we emphasize continuous learning through role-specific training and a global learning stipend. Our company culture celebrates innovation, growth, and employee-centricity, as reflected in our achievements such as the Great Place To Work Certification and inclusion in the CB Insights Fintech 100 List. By joining Nium, you will become part of a diverse and inclusive team that values simplicity, innovation, and collaboration. Together, we strive to simplify complexity, improve customer experiences, and achieve success as one cohesive unit. If you are looking to be a part of a dynamic and forward-thinking organization that prioritizes employee well-being, career development, and a fun work environment, Nium is the place for you. To learn more about Nium and our values, please visit our website at www.nium.com.,

Posted 5 days ago

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