Thane West, Thane
INR 0.15 - 1.21999 Lacs P.A.
Remote
Full Time
1. Outbound Calls and Promotion: Making outbound calls: Reaching out to potential customers to promote various loan products (personal, car, home, etc.). Explaining loan features: Providing detailed information about loan terms, interest rates, repayment options, and eligibility criteria. Generating interest: Persuading customers to consider applying for a loan by highlighting benefits and addressing their needs. 2. Customer Interaction and Engagement: Answering queries: Addressing customer inquiries regarding loan products, application processes, and repayment terms. Understanding customer needs: Asking clarifying questions to understand customer financial situations and loan requirements. Providing solutions: Recommending suitable loan options based on individual customer needs and financial circumstances. 3. Application Assistance and Follow-up: Guiding through application: Helping customers navigate the loan application process, providing necessary documents, and answering questions. Follow-up on leads: Following up with potential customers to convert leads into applications and approved loans. Maintaining customer records: Keeping accurate records of calls, leads, and follow-up actions within the CRM system. 4. Sales and Target Achievement: Meeting sales targets: Achieving daily, weekly, or monthly sales targets for loan approvals or new customer acquisitions. Driving loan applications: Focusing on converting leads into loan applications and ensuring timely loan disbursals. Staying informed: Keeping abreast of loan product knowledge and industry trends. 5. Customer Service and Compliance: Handling complaints: Addressing customer complaints and concerns professionally and effectively. Ensuring compliance: Adhering to banking regulations and ethical collection practices. Maintaining professionalism: Maintaining a positive and professional attitude in all customer interactions.
Thane West, Mumbai Metropolitan Region
INR 0.15 - 0.4 Lacs P.A.
Remote
Full Time
Conduct Outbound Calls: Initiate outbound calls to potential customers interested in automobile financing or car purchases. Provide information on available loan options and car models. Customer Engagement: Engage with customers in a friendly and professional manner. Understand their requirements and offer customized solutions. Loan and Car Sales: Explain the benefits and features of various automobile loan products and available car models. Guide customers through the loan application process or assist with selecting a suitable vehicle. Sales Targets: Set and achieve daily, weekly, and monthly sales targets for both automobile loans and car sales. Maintain detailed records of leads, conversions, and sales. Product Knowledge: Possess in-depth knowledge of automobile loan products, interest rates, and eligibility criteria. Stay updated on car models, specifications, and pricing. Script Adherence: Follow the provided call scripts and sales guidelines. Customize communication based on customer needs and feedback. Data Management: Maintain accurate and up-to-date customer databases. Record customer interactions, preferences, and outcomes.
Thane West, Mumbai Metropolitan Region
INR 2.16 - 4.2 Lacs P.A.
On-site
Full Time
Job Role: Car Sales Executive (Showroom)✅ Primary Responsibilities:Customer Assistance: Greet walk-in customers and understand their vehicle needs. Provide detailed information about cars, features, prices, and financing options. Answer customer queries in a polite and informative manner. Product Demonstration: Show vehicles in the showroom and arrange test drives. Explain technical specifications and compare models. Sales Process: Guide customers through the buying process. Negotiate pricing, discounts, exchange offers, and finance options. Assist with loan applications, insurance, and registration. Follow-Up & Relationship Management: Follow up with potential customers via phone, WhatsApp, or email. Build long-term relationships to encourage repeat business and referrals. Documentation & Delivery: Handle paperwork related to vehicle sales, RTO documents, and invoices. Coordinate with delivery team for smooth handover of vehicles to customers. Sales Targets: Achieve monthly/quarterly sales targets. Track leads, conversions, and maintain sales reports. Team Coordination: Work closely with the showroom manager, finance team, and service department. 🧑💼 Skills Required:Good communication and interpersonal skills Basic knowledge of cars and automotive technology Persuasive and confident Computer literacy (for CRM, billing, etc.) Patience and customer-oriented attitude 📍Work Environment:Based in car showrooms (Hyundai, Maruti, Tata, etc.) Regular interaction with customers Often includes working on weekends and holidays
Thane West, Thane
INR 1.8 - 4.56 Lacs P.A.
On-site
Full Time
Conduct Outbound Calls: Initiate outbound calls to potential customers interested in automobile financing or car purchases. Provide information on available loan options and car models. Customer Engagement: Engage with customers in a friendly and professional manner. Understand their requirements and offer customized solutions. Loan and Car Sales: Explain the benefits and features of various automobile loan products and available car models. Guide customers through the loan application process or assist with selecting a suitable vehicle. Sales Targets: Set and achieve daily, weekly, and monthly sales targets for both automobile loans and car sales. Maintain detailed records of leads, conversions, and sales. Product Knowledge: Possess in-depth knowledge of automobile loan products, interest rates, and eligibility criteria. Stay updated on car models, specifications, and pricing. Script Adherence: Follow the provided call scripts and sales guidelines. Customize communication based on customer needs and feedback. Data Management: Maintain accurate and up-to-date customer databases. Record customer interactions, preferences, and outcomes. Qualifications and Skills: High school diploma or equivalent; a degree in a relevant field is a plus. Proven experience in telecalling, telesales, or a similar role, preferably in the automobile industry. Excellent communication and negotiation skills.
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