41 Captive Jobs

Develop and execute sales strategies for rooftop solar (industrial, commercial, residential) and IPP utility-scale projects.Develop pipeline of EPC, OPEX, RESCO, and CAPEX-based projects.Structure PPAs, leasing, and financing Required Candidate profile Exp. in solar industry , Kusum /IPP/Captive / Storage / SNR Lead and mentor sales team members Develop a strong dealer/distributor/channel partner network for rooftop segment.

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- Mona - 8588832917

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869 HR Anjali 78273 25721

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+919899117267 Kashish.

Job Summary: We are seeking a highly experienced Solution Sales Professional to drive IT solution sales for enterprise clients. The ideal candidate will have a strong track record in selling IT services, software solutions, cloud solutions, and managed services to large enterprises and MNCs. This role requires a deep understanding of solution-based selling, consultative sales, and customer relationship management . Key Responsibilities: Business Development & Sales: Identify, pursue, and close new business opportunities for IT solutions, digital transformation services, and managed services . Client Relationship Management: Develop strong relationships with CXOs, IT heads, and decision-makers at enterprises, MNCs, and captives. Consultative Sales Approach: Understand customer pain points and propose tailored technology solutions to address business challenges. Sales Target Achievement: Meet and exceed revenue targets by selling IT solutions, cloud services, and enterprise applications. Proposal & Negotiation: Lead proposal development, pricing strategies, and contract negotiations to drive profitable deals. Collaboration: Work closely with the technical, presales, and delivery teams to ensure solution alignment and successful implementation. Market Research & Strategy: Stay updated on industry trends, competitor activities, and emerging technologies to refine sales strategies. Networking & Lead Generation: Leverage LinkedIn and industry connections to generate leads and expand the client base. Travel Requirement: Be flexible to travel for client meetings and business expansion as required. Key Requirements: 8 to 14 years of experience in solution sales, IT services sales, or enterprise sales . Proven experience in selling IT solutions (cloud, SaaS, AI/ML, cybersecurity, digital transformation, etc.) to large enterprises and MNCs. Strong understanding of the domestic and global IT services market . Experience working with enterprise clients, captives, BFSI, healthcare, retail, and manufacturing sectors . Strong consultative selling, negotiation, and relationship-building skills . Excellent communication, presentation, and proposal writing skills. LinkedIn-savvy , with a well-established professional network. Flexibility to travel as required.

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+91 92897 24868 (aeshish) Only Do Whats app

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869 HR Anjali 78273 25721

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

Captive Unit hiring for Premium Voice Process. We are hiring UG/Graduate can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Voice primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. Only experienced can apply. We need minimum 6 months of experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Calls primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 4.8 Lakh With In hand salary - upto 36k + 6k Inc. +Both side Cabs Location - Gurgaon If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: +91 92897 24868 (ashish) Whats app only

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937 HR Anjali 78273 25721

Captive Unit hiring for Premium Voice Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Need Good Communication Skills Contact- +91 92897 24868 (Dm me Ashish)

Captive Unit hiring for Premium Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With salary - Upto 5.5 LPA + INC Location - Gurgaon Transport Facility APPLY NOW

Captive Unit hiring for Premium Chat Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/UG with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Gurugram. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Voice primarily. Desired Candidate Profile Any Graduate+ 12 Months Int. Voice exp. Perks and Benefits The maximum salary will go up to 41k in hand. With In hand salary - upto 41 k + Night Shift Allowance+ 9k Inc. +Both side Cabs If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact- 9899117267 (Kashish)

Captive Unit Hiring for customer support profile Chat Process Undergrad/ Grad - 4 LPA Experienced - 5 LPA 5.5 Days working Cab facility in odd hours Rotational shifts and Rotational Offs Location: Gurgaon EXCELLENT COMMUNICATION REQUIRED!! 9289724868 Only Dm Whats app (Ashish) Apply now

|| Immediate Joiners Preferred || Job Title: Human Resource Outsourcing Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international Human Resource Outsourcing . The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 16,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

UK Telecom Captive Unit hiring for International Chat Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Chat experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Chat primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 6 LPA With In hand salary - upto 33k + 4k Inc. +Both side Cabs Location - Gurgaon If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact 9289724868 Only Dm Whats app

Job Title: Personal Banker | UK Banking Process | Captive Unit | Noida Job Location: Noida, Uttar Pradesh Salary: Up to 7.5 LPA Experience: 2 to 7 Years (International Voice Process) Role Responsibilities: Manage inbound and outbound calls from UK banking customers Assist customers with account queries, transactions, and banking solutions Ensure exceptional service delivery while maintaining compliance and security standards Build rapport and long-term trust with customers through clear, empathetic communication Navigate systems efficiently to provide quick resolutions Preferred candidate profile Education: Graduate in any stream (Mandatory) Experience: 2 - 7 years of international voice process experience ( banking/financial process preferred but not mandatory ) Strong command over spoken English and communication etiquette Open to working in rotational shifts as per UK hours Immediate to early joiners preferred To Apply: Contact Pratibha Nayyar at +91 99299 71070 Or drop your resume at pratibha.nayyar@manningconsulting.in

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937 HR Anjali 78273 25721

Job Title: Client Specialist Human Resource Outsourcing (HRO) Process Location: Gurugram Work Mode: Hybrid (Training + Work From Office) Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HRO (Human Resource Outsourcing) process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Experience Level In-Hand Salary Fresher 21,000 6-12 Months22,000 12-18 Months23,000 1829 Months24,000 Stipend During Training: Freshers: 15,000 Experienced: 18,000 20,000 Training Details: Duration: 25 Days Mode: Hybrid (Online + Offline) Timing: 9:00 AM 6:00 PM Perks & Benefits: Work in an international process 5-day working week (Saturday & Sunday off) Both-side company cab provided Transparent and structured career growth Ready to Kickstart Your Career? Apply Now! Interested candidates are kindly requested to share their updated CV or connect with our HR team directly: HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

About the Role: We are looking for an experienced Client Relationship Manager/Account Manager to build and maintain strong client relationships, ensure client satisfaction, and drive growth within key accounts. This role requires a proactive, tech-savvy professional who can bridge the gap between business and delivery. Client Engagement & Prospecting Build and nurture relationships with senior client stakeholders (Director to CXO level), both in India and outside ( US Markets) Understand client business drivers and position as a strategic partner for GCC initiatives. Provide client context and insights to internal teams to shape solutioning and delivery. Work with Sales teams globally including Account sales team to co-manage and win GCC related deals. Develop a deep understanding of FFI's full range of services and solutions, including Digital Transformation, Cloud, Data Analytics, Cybersecurity, Enterprise Applications, and Application Development & Maintenance 3. Opportunity Management Navigate client organizations to identify GCC-related opportunities across functions and geographies. Lead cross-functional pursuit teams to develop tailored proposals and solutions. Recommend and defend win strategies and pricing models aligned with FFIs value proposition. 4. Contracting & Governance Drive MSA/SOW negotiations with clients in collaboration with legal and commercial teams. Ensure timely closure of contracts with acceptable risk profiles. Set up governance frameworks for ongoing engagement management. 5. GCC Setup & Transition Oversight Oversee the setup of GCCs including infrastructure, talent acquisition, and knowledge transition. Collaborate with delivery, HR, facilities, and legal teams to ensure smooth operationalization. Monitor transition milestones and mitigate risks proactively. 6. Account Planning & Growth Develop and execute account plans to grow GCC engagements in line with client and FFI objectives. Identify opportunities for service line expansion and innovation within the GCC. Drive account mining initiatives to increase FFI’s footprint. 7. Relationship & Stakeholder Management Act as the primary escalation point for client issues related to GCC operations. Conduct regular executive reviews and relationship health checks. Position FFI as a long-term strategic partner through thought leadership and value delivery. 8. People & Team Leadership Mentor and coach teams and delivery leaders involved in GCC engagements. Foster a high-performance culture focused on client success and innovation. Collaborate with FFI’s internal teams (consulting, Sales, delivery, technology, legal, finance) to craft compelling, client-centric solutions and proposals. Required Knowledge & Skills Knowledge Deep understanding of the GCC ecosystem, trends, and operating models. Knowledge of outsourcing/offshoring strategies, shared services, and digital transformation. Financial acumen including business case development, IRR, NPV, and ROI analysis. Skills Strong client engagement and consultative selling skills. Excellent communication, negotiation, and presentation abilities. Ability to lead cross-functional teams in a matrixed environment. Strategic thinking with a hands-on execution mindset. Willingness to travel extensively as required Qualifications & Experience BE/MBA or equivalent from a reputed institution. 12+ years of relevant experience in IT services, consulting, or GCC setup/management. Proven track record of managing large client relationships and complex transitions.

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/UG with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Gurugram. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Voice primarily. Desired Candidate Profile Any Graduate+ 12 Months Int. Voice exp. Perks and Benefits The maximum salary will go up to 4.50 Lakh With In hand salary - upto 34k + Night Shift Allowance+ 4k Inc. +Both side Cabs If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact- 9899117267 (Kashish)