78 Capita Jobs

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description FRESHERS -- SALARY IN BANGALORE --- Rs 3.00 LPA --- FOR EXPERINED CANDIDATES --- VOICE / BLEDNED PROCESS IN PUNE / BANGLORE -- Rs 4 LPA to 6.25 LPA ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya -- 9821182650 Areesha- 9628373763 Kriti - 9654201996 Shruti -- 9821182649 Yagvanshi -- 9821182648 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

TECH MAHINDRA - HIRING FOR Canadian Process -EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 6392610458 Shivika Singh HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR Canadian Process -EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9082344785 Shruti Gowda HR Team Tech Mahindra

HIRING FOR LEADING ITES MNCs - INTERNATIONAL VOICE in Pune and Bangalore Location. NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE VIRTUAL & PHYSICAL INTERVIEW OPTION SAME DAY RESULTS Job Description: -- International Voice Process( Viman Nagar- Pune - LARGEST ITES MNC IN INDIA AND TOP 200 IN THE WORLD - ELIGIBLE-- GRADUATES/UNDERGRADUATES MINIMUM 1YEAR OF INTERNATIONAL BPO EXPERIENCE REQUIRED SALARY UPTO Rs 5.50 LPA 5 DAYS WORKING- /// 2 WEEK OFFS / ROTATIONAL SHIFTS ONE WAY CAB AVAILABLE +TA +PF International Voice Process in Bangalore - (Electronic City) ELIGIBLE-- GRADUATES -- FRESHERS ALSO ELIGIBLE SALARY UPTO RS 3.00 - Rs 4.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS / ROTATIONAL SHIFTS Both WAY CAB AVAILABLE International Voice Process (Magarpatta- Pune ) UK VOICE INSURANCE PROCESS ELIGIBLE-- GRADUATES/UNDERGRADUATES Minimum 1 year of International Voice exp required SALARY UPTO RS 4.50 LPA 5 DAYS WORKING-- 2 WEEK OFFS / ROTATIONAL SHIFTS Both WAY CAB AVAILABLE International Voice Process (Magarpatta- Pune ) LARGEST US MNCs ELIGIBLE-- GRADUATES SALARY UPTO RS 6.00 LPA Minimum 1 year of International Voice Experience required. 5 DAYS WORKING-- 2 WEEK OFFS / ROTATIONAL SHIFTS Both WAY CAB AVAILABLE ----------------------------------------------------------------------------------------------- Interested Candidates can Call or WhatsApp resume HR AREESHA : 9628373763 HR DIVYA : 9821182650 HR SIMRAN :9821182647 HR KRITI : 9654201996 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

TECH MAHINDRA - HIRING FOR Canadian Process -EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9082344785 Shruti Gowda HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR Canadian Process -EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9082344785 Shruti Gowda HR Team Tech Mahindra

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS PROCESS 1 International Voice Process( Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES WITH MINIMUM 1 YEAR OF EXP SALARY UPTO RS 6.25 LPA 5 DAYS WORKING-// 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ### HIRING UG / GRADUATE FRESHERS WITH EXCELLENT COMM SKILLS IN AN INTERNATIONAL VOICE PROCESS -- SALARY UPTO Rs 4.00 LPA ----------------------------------------------------------------------------------------------------------- PROCESS 2 International Non-voice / Blended Process( Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES MINIMUM 1 YEAR OF INTERNATIONAL BPO EXP REQUIRED SALARY UPTO RS 4.5 LPA 5 DAYS WORKING /// 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ---------------------------------------------------------------------------- PROCESS 3 International Voice Process( Magarpatta ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES MINIMUM 1 YEAR OF INTERNATIONAL VOICE EXP REQUIRED SALARY UPTO RS 6.00 LPA 5 DAYS WORKING/ 2 WEEK OFFS BOTH WAY CAB AVAILABLE /ROTATIONAL SHIFTS ----------------------------------------------------------------------------------------------- ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Yagyanshi 9821182648 Thanks & Regards, HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #Non-voice #bpo #customerservice #pune #international #magarpatta #cse #vimannagar

TECH MAHINDRA - HIRING FOR AUS Sales Chat Process Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Chat or email) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number Shruti Gowda 9082344785

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Graduate Both can apply 3: Both Fresher/Experienced can apply 4: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 5: Day Shifts 6: Immediate Joiners Preferred Requirement • Any Graduates/UG • Must Read and Speak Kannada Language • Sal: 2.5-3.5 LPA CTC • Good Communication • 6 Days Work • Rostered Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 2.90 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9082344785 Shruti Gowda HR Team Tech Mahindra

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended / Chat Process in Pune Location JOB DESCRIPTION Biggest MNC in India-- PUNE Need Excellent English Communication Need Immediate Joiners International Non -Voice Process (Magarpatta) ELIGIBLE-- GRADUATES SALARY UPTO RS 5.50 LPA MINIMUM 1 YEAR OF EXPERIENCE IN INTERNATIONAL CHAT NEEDED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS. Note - * There should be no gap of 6 months or more in last 2 months* International Voice Process (Magarpatta) UK Voice (Day Shift Process) ELIGIBLE-- GRADUATES SALARY UPTO RS 4.50 LPA MINIMUM 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE REQUIRED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested. Areesha- 9628373763 Divya 9821182650 Kriti 9654201996 Shivangi 9628373764 Thanks & Regards, Simran Kaur HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number :- 6392610458 - Shivika Singh

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number Shruti Gowda 9082344785

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number Diya Kaur - 7738138011

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number Shruti Gowda 9082344785

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Graduate Both can apply 3: Both Fresher/Experienced can apply 4: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 5: Day Shifts 6: Immediate Joiners Preferred Requirement • Any Graduates/UG • Must Read and Speak Kannada Language • Sal: 2.5-3.5 LPA CTC • Good Communication • 6 Days Work • Rostered Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

HIRING FOR Voice Process - Tech Mahindra Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 6-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 6392610458 - Shivika Singh HR Team Tech Mahindra

Greetings from KVC CONSULTANTS LTD !! Hiring for Largest MNC at Bangalore/ Pune Location for Customer Service International Baking Domain Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Voice Experience: 0-4 Years Qualification: Any graduate Salary :-- For Freshers Rs.4.5- 5 LPA For Experienced:--Upto Rs.5.75 LPA With relevant 2+ years of experience --Salary Upto 7lpa Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers. HR DIVYA-9821182650 HR AREESHA-9628373763 HR YAGANSHI 9821182648 HR SIYA:-7565006262 Thanks & Regards HR Divya KVC CONSULTANTS LTD NO PLACEMENT CHARGES

HIRING FOR Voice Process - Tech Mahindra Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 6-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620633678 YASH HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Numbers : 9987085478 Amisha Mallah 86991061171 Swati Singh 9921899528 Divya Shinde Regards HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Numbers : 7738138011 Diya Kaur 9082344785 Shruti Gowda 9619824774 Amisha Padelkar 6392610458 - Shivika Singh Regards HR Team Tech Mahindra

Job Description Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune may apply for the same Role. NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description FOR EXPERINED CANDIDATES --- Need Minimum 1 year of International Voice Experience required. VOICE / BLEDNED PROCESS IN PUNE -- Rs 4.50 LPA ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Mahi - 8467050772 Areesha- 9628373763 Shruti -- 9821182649 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD !! Hiring for Largest MNC at Bangalore/ Pune Location for Customer Service International Baking Domain Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Voice Experience: 0-4 Years Qualification: Any graduate Salary :-- For Freshers Rs.4.5-5Lpa For Experienced:--Upto Rs.5.75Lpa Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers. HR DIVYA-9821182650 HR AREESHA-9628373763 HR YAGANSHI 9821182648 HR SIYA:-7565006262 Thanks & Regards HR Divya KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Graduate Both can apply 3: Both Fresher/Experienced can apply 4: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 5: Day Shifts 6: Immediate Joiners Preferred Requirement • Any Graduates/UG • Must Read and Speak Kannada Language • Sal: 2.5-3.5 LPA CTC • Good Communication • 6 Days Work • Rostered Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Non-Voice / Blended in Pune HIRING FRESHERS TOO ---- Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS ---------------------------------------------------------------------------------------------- >> International Voice Process Customer support (Magarpatta) UK & AUSTRALIAN PROCESS WALK-IN INTERVIEW ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4-4.5 LPA Minimum 1 Year of International Voice Exp required. 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------ >>International Voice Process( Magarpatta ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATE -- FRESHERS SALARY UPTO RS 3.50 LPA 5 DAYS WORKING// 2 WEEK OFFS BOTH WAY CAB AVAILABLE /ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------ >>International Voice Process (Viman Nagar) - (Healthcare Process) ELIGIBLE-- UG/GRADUATES with good communication skills Minimum 1 Year of INTERNATIONAL VOICE experience required. SALARY UPTO RS 6.25 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE /// ROTATIONAL SHIFTS >> Day Shift Voice Process( Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY FLAT Rs 5.00 LPA Minimum 1 year of Experience in AUTOMOBILE INDUSTRY required. 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS >>International Non-voice / Blended Process( Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.50 LPA 5 DAYS WORKING/// 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------------------------------------------- >> International Voice Process Customer support (HINJEWADI) US TELECOM PROCESS ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA Minimum 6 months of International Voice Exp required. 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------------------ Schedule your interview kindly call or drop your resume on the given numbers AREESHA 9628373763 DIVYA 9821182650 YAGYANSHI 9821182648 SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Client nameITES BPOClient industry you are hiring forBPM / BPO