About CMSIN Canon Medical Systems India Pvt. Ltd. (CMSIN), a subsidiary of Canon Medical Systems Corporation, provides sales and technical services for advanced diagnostic medical imaging solutions across India. Job Summary Managing service and installation of Diagnostic Ultrasound Systems. Responsibilities Technical Support & Service : Collaborate with Service HQ Japan to perform installation, maintenance, updates, and technical support for Canon Medical Systems products, including occasional out-of-hours support. Training & Development : Complete required product training and certifications to enhance technical expertise. Team Collaboration : Support team efficiency, foster strong communication, and assist in building a high-performing service team. Customer & Compliance Focus : Ensure customer satisfaction, escalate critical issues promptly, and adhere to company policies and regulatory standards. Administrative & Asset Management : Complete administrative duties on time and maintain tools, equipment, and company property in good condition. Qualifications Bachelor’s Degree/ Diploma/ Post graduation in Engineering (from any recognized university/ college) Minimum 10 years of experience troubleshooting electronic equipment in the medical imaging industry. Minimum 5 years of experience as a Field Service Engineer for Ultrasound systems. Skills and Competencies Technical Expertise : Hands-on experience and specialized training in servicing, installing, and troubleshooting diagnostic radiology equipment, with strong hardware and software skills. Soft Skills & Competencies : Strong communication and customer focus, innovation, organizational and project management abilities-result orientation with keen attention to detail. Show more Show less
Responsibilities [Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills Show more Show less
You will be responsible for managing the service and installation of Diagnostic Ultrasound Systems at Canon Medical Systems India Pvt. Ltd. (CMSIN), a subsidiary of Canon Medical Systems Corporation. Your main duties will include collaborating with Service HQ Japan for technical support, performing installations, maintenance, updates, and providing occasional out-of-hours support for Canon Medical Systems products. Additionally, you will need to complete required product training and certifications to enhance your technical expertise. Your role will also involve supporting team efficiency, fostering strong communication within the team, and assisting in building a high-performing service team. Ensuring customer satisfaction, promptly escalating critical issues, and adhering to company policies and regulatory standards will be crucial. You will be expected to complete administrative duties on time and maintain tools, equipment, and company property in good condition. To qualify for this position, you should have a Bachelors Degree/ Diploma/ Post graduation in Engineering from any recognized university/ college. A minimum of 10 years of experience in troubleshooting electronic equipment in the medical imaging industry and at least 5 years of experience as a Field Service Engineer for Ultrasound systems are necessary. The ideal candidate will possess hands-on experience and specialized training in servicing, installing, and troubleshooting diagnostic radiology equipment. Strong hardware and software skills are required. In addition, you should have strong communication skills, a customer-focused approach, innovation, organizational and project management abilities, and a result-oriented mindset with keen attention to detail.,
You will be responsible for managing the service and installation of Diagnostic Ultrasound Systems at Canon Medical Systems India Pvt. Ltd. (CMSIN), a subsidiary of Canon Medical Systems Corporation. Your role will involve the following key responsibilities: - **Technical Support & Service**: - Collaborate with Service HQ Japan for the installation, maintenance, updates, and technical support of Canon Medical Systems products, providing occasional out-of-hours support. - **Training & Development**: - Complete required product training and certifications to enhance your technical expertise in the field. - **Team Collaboration**: - Support team efficiency, foster strong communication, and contribute to building a high-performing service team. - **Customer & Compliance Focus**: - Ensure customer satisfaction, promptly escalate critical issues, and adhere to company policies and regulatory standards. - **Administrative & Asset Management**: - Complete administrative duties on time and maintain tools, equipment, and company property in good condition. **Qualifications**: - Bachelors Degree/ Diploma/ Post graduation in Engineering (from any recognized university/ college). - Minimum 10 years of experience troubleshooting electronic equipment in the medical imaging industry. - Minimum 5 years of experience as a Field Service Engineer for Ultrasound systems. In addition to the above responsibilities and qualifications, you should possess the following skills and competencies: - **Technical Expertise**: - Hands-on experience and specialized training in servicing, installing, and troubleshooting diagnostic radiology equipment, with strong hardware and software skills. - **Soft Skills & Competencies**: - Strong communication and customer focus, innovation, organizational and project management abilities, result orientation with keen attention to detail.,