Customer Support Executive & Integration Specialist ZONE FUNNEL INFOTECH PVT. LTD

2.0 - 6.0 years

0 Lacs

coimbatore, all india

On-site

As a Customer Support Executive & Integration Specialist, your role involves providing exceptional support to customers on various e-commerce platforms. Your responsibilities include: - Providing top-notch customer support through email, live chat, and scheduled video/phone calls. - Assisting customers with onboarding, troubleshooting, and integrating their stores with platforms like Shopify, WooCommerce, TikTok Shop, and others. - Guiding merchants through API and plugin-based integrations and resolving technical issues efficiently. - Scheduling and conducting product walkthroughs and integration meetings based on customer availability across time zones. - Handling queries from US and Canad...

Posted 1 month ago

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Customer Support Executive & Integration Specialist ZONE FUNNEL INFOTECH PVT. LTD

2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You are a dynamic and resourceful Customer Support Executive & Integration Specialist with exceptional communication skills and hands-on experience in e-commerce platforms such as Shopify, TikTok Shop, WooCommerce, and various online marketplaces. Your role involves providing top-notch customer support through email, live chat, and scheduled video/phone calls. You will assist customers with onboarding, troubleshooting, and integrating their stores with platforms like Shopify, WooCommerce, TikTok Shop, and others. Guiding merchants through API and plugin-based integrations, resolving technical issues efficiently, and conducting product walkthroughs are also part of your responsibilities. Hand...

Posted 3 months ago

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