Campus Incharge

Role Summary

The Campus In-Charge oversees seamless day-to-day campus operations, ensuring top-tier infrastructure, regulatory compliance, academic readiness, and administrative efficiency. This leadership role drives operational excellence through proactive management of facilities, staff, students, and vendors, with success measured by consistent high performance across all areas.

Key Responsibilities

Campus Infrastructure & Maintenance

• Maintain exemplary standards in hygiene, cleanliness, washrooms, air-conditioning, lighting, and safety equipment.
• Conduct regular inspections and coordinate repairs for all campus assets.
• Ensure monthly campus audit reports reflect outstanding upkeep (targeting near-perfect scores).

University/College Liaisoning & Compliance

• Manage smooth coordination with partner universities/colleges, including exam center operations and Principal interactions.
• Handle all document submissions, deadlines, and regulatory requirements without escalations or show-cause notices.
• Proactively resolve any potential compliance issues to maintain zero-friction partnerships.

Admissions Support & Walk-in Conversion

• Support conversion of campus walk-in inquiries into confirmed admissions through effective follow-ups and guidance.
• Create a welcoming campus environment and provide immediate responses to prospective students.
• Collaborate with the admissions team to maximize on-site enrollment opportunities.

Academic Logistics

• Ensure 100% classroom and lab readiness, including projectors, sound systems, AC, PCs, and scheduling.
• Eliminate technical downtime, room clashes, or logistical disruptions for all scheduled sessions.
• Coordinate with faculty for seamless academic delivery and immediate issue resolution.

Administrative Operations

• Oversee security personnel, housekeeping services, and vendor contracts within monthly petty cash budgets.
• Monitor and control operational expenses (security, housekeeping, petty cash) to achieve cost efficiency.
• Maintain accurate records of all administrative spending and vendor performance.

Fee Collection Support

• Facilitate physical fee collections from students present on campus (DDs, cheques, on-spot payments).
• Coordinate with the finance team for prompt processing and follow-ups on pending collections.
• Ensure high recovery rates through direct student interactions and reminders.

Campus Discipline & Grievance Resolution

• Maintain campus discipline and swiftly address student complaints related to facilities or administration.
• Resolve all grievances within target timelines (e.g., 2 days average).
• Implement preventive measures to minimize recurring issues.

Staff Retention & Team Management

• Lead and retain administrative staff reporting to the role, fostering a stable team environment.
• Conduct regular team check-ins, provide support, and minimize staff exits (targeting maximum 2 per year).
• Develop backup plans and cross-training to ensure operational continuity.

Qualifications & Skills

• Experience: 3+ years in campus/educational institute operations, facilities management, or administration.
• Education: Bachelor's degree (any stream); preference for Education Management or Business Administration.
• Skills: Vendor management, compliance expertise, budget tracking (Excel proficiency), problem-solving, leadership.
• Attributes: Results-oriented, detail-focused, proactive, resilient under pressure.

Key Deliverables

• Monthly campus audit reports and operational updates.
• Zero escalations with university partners and rapid grievance resolutions.
• Cost-controlled administration and high staff stability.

This role rewards exceptional performers with aggressive salary increments (up to 50%) and fast-track career growth.

Job Type: Full-time

Pay: ₹45,000.00 - ₹70,000.00 per month

Work Location: In person