Job
Description
About Company : GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Skill: Adobe Campaign Experience: - 7+ Yrs. Work Location: -Bangalore Position Summary The Technical Consultant Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultants main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer. Responsibilities Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments. Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organizations. Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solutions. Specifically (but not limited to): Work with Clients to assess requirements. Configure and design Adobe Campaign to meet customer business needs by understanding their database architecture and setting up ETL and data flows. Configure the Adobe Campaign solution to customers requirements including campaign set-ups and building web pages using Scripting. Develop customer-specific solutions where necessary and document them. Proactive problem diagnosis, troubleshooting, and resolution. Create Implementation plans for new and existing clients. Creation of accurate estimates and quotations for Adobe Campaign Consulting services Creation and maintenance of relevant documentation including requirements, and functional and technical specs that define and support the solution. Ownership of the technology solution from estimation and design through to delivery, acceptance, and operation Knowledge transfer/Training to customers on the solution implemented. Product Upgrades and Configuration activities Reporting on project delivery to Project Management and Managing projects on your own in smaller projects which dont have dedicated Project Managers Build a great working relationship with Onshore Consulting team, Learn and Adopt best practices from such teams globally. Work closely with the Quality Assurance team to ensure professional delivery of technical implementations. Required Skills: 2+ years of SQL development experience including ETL implementations. 2+ years of scripting/programming experience (JavaScript preferred) 5+ years of enterprise software implementation/development experience 2+ years implementing Adobe Campaign for clients with Have worked on setting up a fresh instance of Adobe Campaign to go live for at least 4 clients. Have setup ETL workflows with initial data loads and corresponding schemas and forms. Have hosted deskside coaching sessions with clients demonstrating functionality built and enabling clients to use it. Have created complex scheduled multi touch campaigns. Have created complex deliveries with more than 5 personalization fields Good communication skills to ensure effective customer interactions, communications, and documentation Able to work independently with minimal supervision Ability to work under pressure, think quickly, delivering to tight deadlines Good presentation and customer facing skills Ability to manage multiple clients simultaneously, set and manage expectations with clients individually Nice to Have Integrations, multiple projects Expertise and Experience with other Adobe Experience Cloud applications Expertise and Experience integrating Adobe Experience Cloud applications Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL) Experience with XML and DOM related technologies Familiar with current W3C recommendations and their availability in common browsers Familiar with dynamic web development, personalization, web analytics, website optimization is a plus Knowledge of DOM manipulation and page load events a plus Previous experience of iOS/android development
