Called Caller 2+ exp

Company Description

Parrot.ai is building the next generation of AI-driven conversational platforms that empower businesses to engage, automate, and scale customer interactions. Our AI listens, understands, and responds in real-time, enabling seamless, personalized conversations across platforms. Parrot.ai specializes in AI-powered conversational bots, omnichannel engagement automation, real-time customer insights, custom AI workflows, and enterprise-grade security. We serve a diverse clientele, including startups and enterprises across e-commerce, SaaS, fintech, healthcare, and more.

Role Description

This is a full-time remote role for a Call Center Agent with 2+ years of experience. The Call Center Agent will be responsible for handling customer interactions, providing support, generating leads, and managing internal workflow processes. The role entails using AI tools to facilitate communications, ensuring high-quality customer service, and collecting customer insights to enhance service delivery.

Qualifications

• Customer Service, Support, and Communication Skills
• Lead Generation and Sales Experience
• Analytical and Real-Time Problem Solving
• Experience with AI Tools and Conversational Platforms
• Strong verbal and written communication skills
• Ability to work independently and remotely
• Experience in e-commerce, SaaS, fintech, or healthcare is a plus
• Bachelor's degree or equivalent experience in a related field

Salary : 8-10K