1 Call Etiquettes Jobs

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The primary responsibilities of this role include handling inbound and outbound calls for Adverse Events (AEs), Product Complaints (PCs) and Medical Inquiries (MIs) as well as non-standard inquiries. This entails managing both spontaneous and solicited reports, which involves identifying Adverse Events, Product Complaints, Medical Device complaints, legal complaints, product information, Medication errors, and Special case scenarios. Additionally, the role requires responding to web-based medical inquiries and product complaints received from Health Care Professionals and consumers in a timely manner. Following up directly with patients, consumers, and health care professionals regarding MI/...

Posted 2 months ago

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