Company: Call Connect India Location: Doon Business Park, Near ISBT, Dehradun Job Type: Full-time (Work from Office) Shift: Night Shift (9 hours including break) Working Days: Monday to Saturday ✅ Job Role: We are hiring for a Non-Voice Process where agents will use a pre-recorded soundboard system to communicate with customers. No calling or typing—just follow the script and engage confidently. 💼 Requirements: Good English communication Basic computer knowledge Confident and ready for night shift work 💰 Salary: Fixed Salary + Incentives 📍 Walk-in Interviews: 🕒 Timing: 11 AM – 6 PM (Monday to Saturday) 📞 Contact: 6395244541 📧 Email: hr@callconnectindia.com 🏢 Address: Suite No. 2021, Ground Floor, 2000 Building, Doon Business Park, Transport Nagar, Near ISBT, Dehradun
JOB DESCRIPTION We are hiring Customer Care Executive at Dehradun Location (non voice process) Skills Required Should have good or excellent English communication or understanding skills. Willing to work in night shift. Qualification :- 10+2/ Graduate/Diploma/PG in any discipline. Experience :- Fresher’s or experience in any domain . Salary :- 1,50,000 P.A. Industry :- BPO / Call Center /ITES Category :- Non Voice Employment Type: - Permanent, Full Time. Documents to carry: Resume, Educational Certificate, GOVT ID Proof (Aadhar Card/Passport/Pan Card/Driving License) and two passport size photograph Company Profile We are a leading Call Center and Business Process Outsourcing (BPO) service provider, empowering clients across the world to accomplish their company objectives by establishing a robust communication system. Our wide-ranging IT offerings help them to transform their business and boost their operational efficiencies. At Call Connect India, we do things passionately and differently for meeting requirements of our clients. We believe that BPO sector is not entirely and exclusively about ‘outsourcing’. However, it represents a continual process of growing business of clients by helping them to attract customers, retain old ones and offer service excellence. We provide a diverse range of BPO services that help our clients to manage their business communication network efficiently and successfully. Our offerings include – trouble shooting administration issues & technical problems, managing data professionally and garnering potential customers. Our host of peripheral activities is aimed to take business of our clients ahead in the global market through a blend of analytics, research, technology and manpower. Venue: - Call Connect India Inc. 2021, Doon Business Park ,Dehradun . Job Type: Full-time Pay: ₹8,086.00 - ₹29,165.96 per month Schedule: Night shift US shift Supplemental Pay: Overtime pay Performance bonus Experience: International voice process: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
JOB DESCRIPTION We are hiring Customer Care Executive at Dehradun Location (non voice process) Skills Required Should have good or excellent English communication or understanding skills. Willing to work in night shift. Qualification :- 10+2/ Graduate/Diploma/PG in any discipline. Experience :- Fresher’s or experience in any domain . Salary :- 1,50,000 P.A. Industry :- BPO / Call Center /ITES Category :- Non Voice Employment Type: - Permanent, Full Time. Documents to carry: Resume, Educational Certificate, GOVT ID Proof (Aadhar Card/Passport/Pan Card/Driving License) and two passport size photograph Company Profile We are a leading Call Center and Business Process Outsourcing (BPO) service provider, empowering clients across the world to accomplish their company objectives by establishing a robust communication system. Our wide-ranging IT offerings help them to transform their business and boost their operational efficiencies. At Call Connect India, we do things passionately and differently for meeting requirements of our clients. We believe that BPO sector is not entirely and exclusively about ‘outsourcing’. However, it represents a continual process of growing business of clients by helping them to attract customers, retain old ones and offer service excellence. We provide a diverse range of BPO services that help our clients to manage their business communication network efficiently and successfully. Our offerings include – trouble shooting administration issues & technical problems, managing data professionally and garnering potential customers. Our host of peripheral activities is aimed to take business of our clients ahead in the global market through a blend of analytics, research, technology and manpower. Venue: - Call Connect India Inc. 2021, Doon Business Park ,Dehradun . Job Type: Full-time Pay: ₹8,086.00 - ₹29,165.96 per month Schedule: Night shift US shift Supplemental Pay: Overtime pay Performance bonus Experience: International voice process: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
Job Title: Content Writer cum Editor – B2B Domain Location: Suite No. 2021 Ground Floor 2000 building , Doon Xpress Business Park . Dehradun - 248002 Employment Type: Full-time Salary: as per market standards. Job Summary: We are seeking a strategic, detail-oriented B2B Content Writer cum Editor to join our team. The ideal candidate will have a strong command of the English language, deep understanding of B2B content strategy, and experience crafting compelling content for decision-makers across industries. You’ll be responsible for producing and refining high-quality content that aligns with our brand voice and supports lead generation, client retention, and thought leadership. Key Responsibilities: Research, write, and edit long-form and short-form B2B content including blogs, whitepapers, case studies, email campaigns, landing pages, and product brochures Edit and proofread content to ensure clarity, grammar, tone, and SEO best practices Collaborate with the marketing, sales, and product teams to align content with business goals and customer journey stages Ensure consistency of voice and message across all platforms Manage content calendars and meet publishing deadlines Analyze content performance and suggest improvements based on data Conduct keyword research and apply SEO techniques to optimize content Interview internal SMEs or clients when needed for quotes and insights Maintain a strong understanding of industry trends and customer pain points Key Skills Required: Excellent writing, editing, and proofreading skills in English Strong understanding of B2B content marketing and customer personas Familiarity with SEO tools (e.g., SEMrush, Ahrefs, Yoast) Proficiency in content management systems (e.g., WordPress, HubSpot, or similar) Experience with marketing automation platforms (e.g., Mailchimp, Marketo, or HubSpot) Ability to simplify complex concepts for senior-level audiences Eye for storytelling and structured content flow Time management and ability to juggle multiple deadlines Adaptability to different tones for different target audiences Preferred Work Experience: 3–6 years of professional content writing and editing experience in the B2B space Proven track record of creating content that drives engagement, leads, or SEO traffic Experience working with cross-functional teams including sales, product, and design Exposure to tech, SaaS, consulting, or industrial B2B sectors is a plus Portfolio or writing samples required at the time of application Education: Bachelor’s or Master’s degree in English, Journalism, Communications, Marketing, or a related field Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Fixed shift Application Question(s): How many years of experience do you have in B2B content writing or editing? Work Location: In person
Job Title: Content Writer cum Editor – B2B Domain Location: Suite No. 2021 Ground Floor 2000 building , Doon Xpress Business Park . Dehradun - 248002 Employment Type: Full-time Salary: as per market standards. Job Summary: We are seeking a strategic, detail-oriented B2B Content Writer cum Editor to join our team. The ideal candidate will have a strong command of the English language, deep understanding of B2B content strategy, and experience crafting compelling content for decision-makers across industries. You’ll be responsible for producing and refining high-quality content that aligns with our brand voice and supports lead generation, client retention, and thought leadership. Key Responsibilities: Research, write, and edit long-form and short-form B2B content including blogs, whitepapers, case studies, email campaigns, landing pages, and product brochures Edit and proofread content to ensure clarity, grammar, tone, and SEO best practices Collaborate with the marketing, sales, and product teams to align content with business goals and customer journey stages Ensure consistency of voice and message across all platforms Manage content calendars and meet publishing deadlines Analyze content performance and suggest improvements based on data Conduct keyword research and apply SEO techniques to optimize content Interview internal SMEs or clients when needed for quotes and insights Maintain a strong understanding of industry trends and customer pain points Key Skills Required: Excellent writing, editing, and proofreading skills in English Strong understanding of B2B content marketing and customer personas Familiarity with SEO tools (e.g., SEMrush, Ahrefs, Yoast) Proficiency in content management systems (e.g., WordPress, HubSpot, or similar) Experience with marketing automation platforms (e.g., Mailchimp, Marketo, or HubSpot) Ability to simplify complex concepts for senior-level audiences Eye for storytelling and structured content flow Time management and ability to juggle multiple deadlines Adaptability to different tones for different target audiences Preferred Work Experience: 3–6 years of professional content writing and editing experience in the B2B space Proven track record of creating content that drives engagement, leads, or SEO traffic Experience working with cross-functional teams including sales, product, and design Exposure to tech, SaaS, consulting, or industrial B2B sectors is a plus Portfolio or writing samples required at the time of application Education: Bachelor’s or Master’s degree in English, Journalism, Communications, Marketing, or a related field Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Fixed shift Application Question(s): How many years of experience do you have in B2B content writing or editing? Work Location: In person
Job Title: IT Executive – US Shift (VICIdial Support) Location: 2021, Doon Xpress Business Park. Dehradun. Shift Timing: 6:30 PM – 3:30 AM IST (US Time Zone) Experience Required: 1–3 years Employment Type: Full-Time Salary - not a constraint for the right candidate. Role Overview: We are looking for a proactive and technically sound IT Executive to support our operations during US business hours. The ideal candidate must have hands-on experience with VICIdial , along with a solid foundation in IT support, networking, and basic server-level troubleshooting. Key Responsibilities: Provide end-to-end IT support for US shift operations Administer, monitor, and troubleshoot VICIdial dialer and associated telephony systems Handle agent login issues, campaign setup support, and real-time call flow monitoring Manage system updates, patching, and basic Linux-based dialer maintenance Troubleshoot network issues (LAN/WAN, VoIP, bandwidth monitoring) Respond to support tickets and resolve user issues in a timely manner Coordinate with telecom vendors and internal teams to ensure 99% uptime Maintain logs and submit daily IT shift reports Requirements: Working experience with VICIdial (preferred) Knowledge of VoIP protocols (SIP, RTP), softphones, and telephony integrations Familiarity with Linux command-line operations Experience in system/network troubleshooting Strong communication skills and problem-solving attitude Ability to work independently during night shifts Preferred Qualifications: Certifications in Networking (CCNA), Linux, or VoIP are a plus Prior experience in a call center/BPO environment Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Fixed shift Night shift Application Question(s): Do you have at least 1 year of experience in IT support or system administration? Have you previously worked in a BPO or call center environment? How familiar are you with troubleshooting hardware, software, and networking issues? Are you available to join immediately or within 15 days? Work Location: In person Application Deadline: 22/06/2025
Job Title: IT Executive – US Shift (VICIdial Support) Location: 2021, Doon Xpress Business Park. Dehradun. Shift Timing: 6:30 PM – 3:30 AM IST (US Time Zone) Experience Required: 1–3 years Employment Type: Full-Time Salary - not a constraint for the right candidate. Role Overview: We are looking for a proactive and technically sound IT Executive to support our operations during US business hours. The ideal candidate must have hands-on experience with VICIdial , along with a solid foundation in IT support, networking, and basic server-level troubleshooting. Key Responsibilities: Provide end-to-end IT support for US shift operations Administer, monitor, and troubleshoot VICIdial dialer and associated telephony systems Handle agent login issues, campaign setup support, and real-time call flow monitoring Manage system updates, patching, and basic Linux-based dialer maintenance Troubleshoot network issues (LAN/WAN, VoIP, bandwidth monitoring) Respond to support tickets and resolve user issues in a timely manner Coordinate with telecom vendors and internal teams to ensure 99% uptime Maintain logs and submit daily IT shift reports Requirements: Working experience with VICIdial (preferred) Knowledge of VoIP protocols (SIP, RTP), softphones, and telephony integrations Familiarity with Linux command-line operations Experience in system/network troubleshooting Strong communication skills and problem-solving attitude Ability to work independently during night shifts Preferred Qualifications: Certifications in Networking (CCNA), Linux, or VoIP are a plus Prior experience in a call center/BPO environment Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Fixed shift Night shift Application Question(s): Do you have at least 1 year of experience in IT support or system administration? Have you previously worked in a BPO or call center environment? How familiar are you with troubleshooting hardware, software, and networking issues? Are you available to join immediately or within 15 days? Work Location: In person Application Deadline: 22/06/2025
Job Description: We are seeking an exceptionally skilled AI Voice Agent Developer to join our core team. In this role, you will architect, build, and optimize AI-powered voice agents that integrate advanced language models, voice synthesis, and speech recognition technologies. You will be instrumental in shaping the future of conversational AI and driving innovation in customer interactions. Key Responsibilities: Design and develop AI-powered voice agents from concept to production, ensuring robust, scalable, and user-friendly solutions. Integrate large language models (such as ChatGPT, Gemini, Claude) to enable intelligent, context-aware conversations. Implement and optimize speech-to-text technologies (e.g., Deepgram or similar platforms) for accurate and efficient voice input processing. Build and customize voice synthesis solutions using platforms like ElevenLabs or equivalent tools to deliver natural, expressive output. Seamlessly connect LLMs, TTS, and speech-to-text systems into cohesive, functional voice agents. Continuously optimize system performance and costs by evaluating and leveraging the best available technologies and infrastructure. Collaborate with cross-functional teams to deliver high-impact features and ensure exceptional user experiences. Required Qualifications: Proven experience in building and deploying AI-powered voice agents. Hands-on expertise with voice synthesis platforms (e.g., ElevenLabs, Google TTS, Amazon Polly). Deep proficiency in speech-to-text technologies (e.g., Deepgram, Google Speech-to-Text, Amazon Transcribe). Strong understanding of large language models and their integration into conversational systems. Demonstrated ability to integrate LLMs, TTS, and speech-to-text systems into end-to-end solutions. Programming skills in relevant languages (Python, JavaScript, Node.js, etc.) and experience with cloud platforms (AWS, Google Cloud, Azure) A mindset for cost-effective optimization—constantly seeking the best tools and practices to maximize efficiency and affordability. Preferred Qualifications: Experience with conversational AI platforms (Google Dialogflow, Amazon Lex, Microsoft Azure Bot Service, Twilio Autopilot). Familiarity with CRM and service management integrations (e.g., Salesforce, ServiceTitan). Track record of working in fast-paced, innovative environments. Why Join Us? Work at the forefront of AI and voice technology. Flexible, remote-first culture. Opportunity to shape the future of automated customer engagement. Collaborative and supportive team led by industry veterans. How to Apply : Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience and achievements to our careers portal. This posting is crafted to attract high-caliber AI voice integration engineers with cross-platform expertise and a passion for building the next generation of conversational AI
Location: Doon Business Park Salary: ₹10,000 – ₹12,000/month Experience: Entry-level / Freshers welcome Job Description: We are looking for an enthusiastic Social Media Executive to join our team. This is an entry-level role ideal for someone who is passionate about content, trends, and digital marketing. Key Responsibilities: Assist in managing company social media accounts Schedule and post regular content Engage with audience comments and messages Support in content ideation and reporting Requirements: Basic knowledge of social media platforms (Instagram, Facebook, LinkedIn) Strong communication and writing skills Willingness to learn and grow Creative thinking is a plus Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Schedule: Day shift Fixed shift Application Question(s): Which social media platforms are you most comfortable working with? Have you used any social media scheduling tools (e.g., Buffer, Hootsuite, Meta Business Suite)? Can you create content using tools like Canva or Adobe Spark? Do you have any experience writing captions or social media content? Are you comfortable working from our office in Dehradun (Transport Nagar, Near ISBT)? Please share any link to your work or social media page you’ve managed (if available): Work Location: In person
Location: Doon Business Park Salary: ₹15,000 – ₹18,000/month Experience: Minimum 1 year in Photoshop Job Description: We are hiring a creative Graphic Designer with at least 1 year of hands-on experience in Adobe Photoshop . This role is ideal for someone who can deliver visual content for digital platforms with minimal supervision. Key Responsibilities: Design digital creatives for social media and marketing campaigns Edit and enhance images using Photoshop Collaborate with content and marketing teams to deliver visuals on time Maintain brand consistency in all creative assets Requirements: Proficiency in Adobe Photoshop Minimum 1 year of professional experience Strong creative and visual skills Ability to handle multiple design tasks Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Fixed shift Application Question(s): How many years of experience do you have using Adobe Photoshop? Can you share a link to your design portfolio or samples? Have you designed creatives specifically for social media platforms (Instagram, Facebook, etc.)? Which design tools are you proficient in apart from Photoshop? Are you comfortable working from our office in Dehradun (Transport Nagar, Near ISBT)? Work Location: In person
1. Data Entry Operator (2 Positions) Location: Doon Business Park Salary: ₹8,000 – ₹10,000/month Experience: Freshers welcome Job Description: We are looking for 2 Data Entry Operators with basic knowledge of MS Excel . Freshers can apply, but a strong understanding of Excel fundamentals (formulas, data sorting, basic functions) is a must. Key Responsibilities: Enter and update data in spreadsheets and databases Maintain accuracy and attention to detail Perform basic Excel operations (sorting, filtering, formulas) Support internal teams with required reports or data Requirements: Familiarity with MS Excel (must be able to work independently) Good typing speed and accuracy Basic computer literacy Ability to follow instructions Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Fixed shift Application Question(s): What is your average typing speed (in words per minute)? Are you comfortable working with Excel, Google Sheets, or any data management tools? Can you spot and correct errors in data while working under pressure? Have you done data entry work before? If yes, for how long and what type of data? Work Location: In person
1. Data Entry Operator (2 Positions) Location: Doon Business Park Salary: ₹8,000 – ₹10,000/month Experience: Freshers welcome Job Description: We are looking for 2 Data Entry Operators with basic knowledge of MS Excel . Freshers can apply, but a strong understanding of Excel fundamentals (formulas, data sorting, basic functions) is a must. Key Responsibilities: Enter and update data in spreadsheets and databases Maintain accuracy and attention to detail Perform basic Excel operations (sorting, filtering, formulas) Support internal teams with required reports or data Requirements: Familiarity with MS Excel (must be able to work independently) Good typing speed and accuracy Basic computer literacy Ability to follow instructions Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Fixed shift Application Question(s): What is your average typing speed (in words per minute)? Are you comfortable working with Excel, Google Sheets, or any data management tools? Can you spot and correct errors in data while working under pressure? Have you done data entry work before? If yes, for how long and what type of data? Work Location: In person
Location: Doon Business Park Salary: ₹10,000 – ₹12,000/month Experience: Entry-level / Freshers welcome Job Description: We are looking for an enthusiastic Social Media Executive to join our team. This is an entry-level role ideal for someone who is passionate about content, trends, and digital marketing. Key Responsibilities: Assist in managing company social media accounts Schedule and post regular content Engage with audience comments and messages Support in content ideation and reporting Requirements: Basic knowledge of social media platforms (Instagram, Facebook, LinkedIn) Strong communication and writing skills Willingness to learn and grow Creative thinking is a plus Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Schedule: Day shift Fixed shift Application Question(s): Which social media platforms are you most comfortable working with? Have you used any social media scheduling tools (e.g., Buffer, Hootsuite, Meta Business Suite)? Can you create content using tools like Canva or Adobe Spark? Do you have any experience writing captions or social media content? Are you comfortable working from our office in Dehradun (Transport Nagar, Near ISBT)? Please share any link to your work or social media page you’ve managed (if available): Work Location: In person
Location: Doon Business Park Salary: ₹15,000 – ₹18,000/month Experience: Minimum 1 year in Photoshop Job Description: We are hiring a creative Graphic Designer with at least 1 year of hands-on experience in Adobe Photoshop . This role is ideal for someone who can deliver visual content for digital platforms with minimal supervision. Key Responsibilities: Design digital creatives for social media and marketing campaigns Edit and enhance images using Photoshop Collaborate with content and marketing teams to deliver visuals on time Maintain brand consistency in all creative assets Requirements: Proficiency in Adobe Photoshop Minimum 1 year of professional experience Strong creative and visual skills Ability to handle multiple design tasks Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Fixed shift Application Question(s): How many years of experience do you have using Adobe Photoshop? Can you share a link to your design portfolio or samples? Have you designed creatives specifically for social media platforms (Instagram, Facebook, etc.)? Which design tools are you proficient in apart from Photoshop? Are you comfortable working from our office in Dehradun (Transport Nagar, Near ISBT)? Work Location: In person
Job Description: Simple Domestic Calling Process Position: Domestic Caller *Job Summary:* We are seeking a skilled Domestic Caller to join our team for a simple domestic calling process. As a Domestic Caller, you will be responsible for making outbound calls to customers with a focus on providing information and assistance. This role does not involve sales targets, and basic computer knowledge is required to maintain relevant records and documents. *Responsibilities:* - Make outbound calls to customers and provide information about our products/services. - Respond to customer inquiries and resolve any concerns or issues in a polite and professional manner. - Maintain accurate and up-to-date records of customer interactions and transactions. - Ensure customer satisfaction through excellent communication and follow-up skills. - Collaborate with team members and supervisors to achieve department goals and objectives. - Adhere to company policies and procedures while ensuring compliance with call center regulations. - Continuously enhance knowledge about our products/services to provide accurate information to customers. - Handle customer complaints and strive to offer solutions in a timely manner. - Proactively identify opportunities to upsell or cross-sell products/services when appropriate (optional). *Requirements:* - High school diploma or equivalent qualification. - Excellent verbal communication skills in the local language. - Basic computer knowledge and proficiency in using relevant software applications. - Customer-oriented and able to adapt to various customer personalities. - Ability to handle multiple tasks simultaneously with strong organizational skills. - Strong problem-solving abilities and the initiative to find solutions. - Ability to work independently as well as in a team environment. - Previous experience in a similar role is preferred but not required. - Comfortable working in a fast-paced environment. - Must have a positive attitude and be a good team player. *Work Environment:* This position involves working in a call center environment where you will use a computer and telephone system to make outbound calls. The workplace is organized, with a focus on teamwork and maintaining customer satisfaction. *Benefits:* We offer a competitive salary package, employee benefits, and opportunities for career growth and development
Location: Doon Business Park Salary: ₹20,000-25,000/month Experience: Min. 2 years Job Description: The ideal candidate should be a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases Key Responsibilities: 1. Perform a mix of maintenance, enhancements, and new development as required. 2. Work in a data analyst role and with business intelligence applications. 3. Document features, technical specifications & infrastructure Responsibilities. 4. Work cross-functionally to convert business needs into technical specifications. Requirements: 1. 2 years' of experience in web development and software design. 2. Expertise in Core PHP, WordPress ,HTML, JavaScript, Shopify, CSS, PHP frameworks, Boat strap and MySQL databases. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Application Question(s): Are you comfortable working from our office in Dehradun (Transport Nagar, Near ISBT)? How many years of experience do you have working with PHP? Are you comfortable working with both front-end and back-end technologies? Are you familiar with MySQL or other databases? How comfortable are you writing SQL queries? Are you comfortable working under deadlines or pressure? How do you stay updated with new PHP versions or trends? Work Location: In person
Key Responsibilities: Communicate with customers using a pre-recorded soundboard system (non-voice, no typing/chat/calling) Convince and engage customers with confidence Maintain a professional and focused approach throughout the shift Follow standard scripts and ensure quality interaction Meet basic daily performance goals Preferred candidate profile: Good command of English Confident communicator Basic computer knowledge Comfortable with night shifts and 6-day working (Mon-Sat)