Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Memorize scripts for products and services, and refer to them during calls
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
  • Create and maintain record of daily problems and remedial actions taken, using call-center database
  • Leverage data and insights gathered by the call center to recommend and influence process improvements

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,500.00 - ₹27,500.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Education:

  • Bachelor's (Preferred)

Location:

  • Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person

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