Call Center Representatives (Night Shift)

0 - 4 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Center Representative in Guntur, India, you will play a crucial role in providing exceptional customer service and driving revenue through effective communication. **Key Responsibilities:** - Answer inbound and/or make outbound calls to assist customers - Build rapport, actively listen, and resolve inquiries or complaints professionally - Provide product information, upsell/cross-sell solutions, and close sales when appropriate - Document customer interactions accurately in our system - Collaborate with team members and participate in ongoing training **Qualifications Required:** - Fluent in spoken and written English - Comfortable working night shifts - Customer-focused and sales-driven mindset - Strong communication and problem-solving skills - A positive attitude and eagerness to learn If you have previous call center or pharmaceutical sales experience, it would be a plus, but not required. The company provides comprehensive training to help you succeed in your role. You can expect a competitive salary with performance-based incentives, a supportive and collaborative team environment, growth opportunities within a fast-paced industry, and continuous skill development and training. If you are ready to be the voice of a company that values its people and customers, apply now or message directly to learn more. Let's build something great together.,

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