Call Center Executive

0 - 1 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role

  • Handling inbound calls related to policies.
  • Follow up with the internal team for Pre-Auth cases.
  • Convincing customers related to claims.
  • Provide Claim & Pre-Auth status to customers and hospitals.
  • Update daily tracker to escalation team.
  • Guide the customer about claims procedures.
  • Providing information related to corporate and individual policies.

Criteria:

Graduation and Below Graduation

Fresher or Experience

Reading and Writing ability

Flexible to work from office

Commute on own.

Salary:

15-17k take home salary + compliance benefits.

Shift Timings:

Rotational shift (no night shift)

Working Days

6 days working and 1 week off(rotational week off)

Work Location:

Language Preference : Malayalam

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Vidal Health Insurance

Health Insurance

N/A

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