Call Center Executive

0 years

0 Lacs

Kannangad, Kerala

Posted:1 month ago| Platform: Indeed logo

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Skills Required

communication research database schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Diploma (Preferred)

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