Call Center Advisor

As a Call Center Advisor in the healthcare domain, your role will involve handling inbound and outbound calls to provide support and assistance to potential customers through hot leads. You will not engage in cold calling. Your key responsibilities will include: - Handling customer inquiries confidently and professionally over phone calls. - Providing excellent service and converting hot leads into sales. - Understanding customer needs and guiding them through healthcare services/products. - Following up with leads to maintain customer satisfaction. - Working collaboratively in shifts as per the roster schedule. To excel in this role, you should possess the following required skills: - Excellent communication in English and a regional language. - Strong interpersonal skills and confidence in handling calls. - Ability to manage both sales and service interactions effectively. - High adaptability to work in a roster-based shift environment. - Willingness to work in rotational shifts. (Note: No additional details about the company were provided in the job description.),