Calibrated was started out of necessity for an MSO, (Management Service Organization) to comply with the claims processing timeliness and accuracy requirements as required by the State of California and CMS, (Center for Medicare and Medicaid Services). Staffing a Claims Department was challenging to attract experienced staff while staying within budget. In 2007, having experienced the success of developing and utilizing offshore services, Jovita accepted the position of CEO and continued to grow Calibrated. Today Calibrated has many clients in the USA inclusive of Health Plans, Health Systems, MSOs, TPAs (Third Party Administrators) and IPAs (Independent Practice Associations). Over the years, services have expanded to provide all healthcare administrative services including claims processing, enrollment eligibility, system configuration, benefit maintenance, provider and vendor setup. In 2018, Calibrated created a Philippines Division to address the need from clients requesting clinical services. Today, a staff in the Philippines provides clinical services inclusive of utilization management, case management, population health, authorization processing and provider credentialing. Headquartered in Ontario, California, Today, Calibrated provides administrative services that improves quality and lowers costs with over 1,000 team members! Location Dwarka nearest metro station sector 8 5 Days working Responsibility • Responsible for maintaining all departmental policies and procedures, ensuring that they are followed and ensure they are followed when carrying out day- to-day operations. • Understand how to track production, error trending, follow workflow procedures and respond to corrective-actions on personal performance. • Receive direction on patient chart coding in line with ICD – 10 guidelines. • Participate with team on a regular basis to ensure all members within the teams are working appropriately and operating to achieve efficient productivity. • Possesses a thorough understanding of team environment, work and support a group consensus when decisions are made. • Collaborates and supports managers to enhance technology and service delivery to include analyzing, proposing, testing, implementing, training, maintaining and monitoring in order to continuously improve customer satisfaction levels, operational effectiveness and cost efficiencies Education and Experience • Bachelor's Degree in Business Administration, Health Care or another related field • Minimum 3+ years of experience in US Healthcare that directly aligns with the specific responsibilities for this position. • Strong communication skills (verbal and written), and technical skills in Microsoft office to include Excel, Imaging Systems etc. • Must have a thorough understanding of HIPAA. • Demonstrated ability to function effectively as a team-player, and able to work independently. • Proven time management skills; must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment. • Typing speed Should be minimum 30 wpm, must be presentable