3 - 8 years
2 - 6 Lacs
Posted:12 hours ago|
Platform:
On-site
Full Time
Technology Consultant facilitates the implementation and support of the SAP Cloud (Commerce and Sales Cloud) solution to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction. -Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements -Facilitate workshops to collect business requirements -Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs. -Design, customize, configure and testing ofC4C/Commerce. -Identify gaps, issues and work around solutions. -Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. -Handle changes or emergency transports as needed for high priority issues; -Document functional designs, test cases and results. -Proactively identify and propose business process and/or system enhancements -Provide consulting services on both new implementations and existing support projects -Act as a liaison between the business functions and the technical team. -Provide ad-hoc training and user support as required -Work self-directed and independently; may act as subject matter mentor
Stefanini IT Solutions
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