Role & responsibilities I. Digital Strategy & Planning Develop and implement comprehensive digital marketing strategies aligned with brand goals. Manage the brands online presence across all digital platforms. II. Social Media Management Oversee day-to-day management of social media channels (Instagram, Facebook, YouTube, LinkedIn, Pinterest, etc.). Develop engaging, original content and campaigns to grow followers and drive engagement. Monitor trends and conversations; respond to followers in a timely and brand-appropriate manner. III. Content Development & Coordination Collaborate with creative teams, photographers, and influencers to create high-quality visual and written content. Plan and maintain a content calendar for product launches, events, and promotions. IV. Performance Marketing Plan and execute digital ad campaigns (Google Ads, Meta Ads, etc.) with a focus on ROI. Work with agencies or in-house teams to optimize campaigns for traffic, leads, and conversions. V. Analytics & Reporting Track, analyze, and report key performance metrics (KPIs) across digital channels. Use data-driven insights to refine strategies and improve performance. VI. Influencer & Community Engagement Identify and collaborate with influencers and brand ambassadors aligned with the luxury space. Foster online community engagement through contests, UGC campaigns, and brand stories. VII. E-Commerce Support Coordinate with e-commerce and CRM teams to support online sales, promotions, and customer experience. Preferred candidate profile • Bachelors degree in Marketing, Communications, Digital Media, or related field. • 7-10 years of proven experience in digital marketing and social media management, preferably in the luxury, fashion, or lifestyle sector. • Strong understanding of digital and social media platforms, tools, and best practices. • Experience with performance marketing platforms (Google Ads, Meta Business Suite, etc.). • Proficiency in analytics tools (Google Analytics, Meta Insights, etc.). • Excellent written and visual communication skills. • Creative mindset with a passion for luxury branding and storytelling.
Role & responsibilities I. Monthly and Quarterly Business Performance Dashboards Create visual and data-driven dashboards (using Excel, Power BI, or Tableau) to present key business metrics like sales, footfall, conversion rates, inventory movement, and profitability. Ensure leadership has real-time visibility on performance across stores, product categories, and marketing efforts. II. Strategic Project Presentations and Reports for Management Prepare in-depth business review presentations for the leadership team, including analysis of strategic initiatives, opportunities, and risks. Support board meetings and investor discussions with relevant reports and data insights. III. Benchmarking and SWOT Analyses Evaluate how the company performs in comparison to key competitors or industry standards (benchmarking). Conduct SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to guide strategic planning and market positioning. IV. Financial Models and Forecasting Tools Build financial models to assess business scenarios, expansion plans, or new product lines. Forecast revenues, costs, and profitability under different conditions to support budget planning and resource allocation. V. ROI Assessments for Proposed Business Initiatives Analyze the return on investment (ROI) for marketing campaigns, technology upgrades, new showroom launches, or collaborations. Help prioritize projects based on their potential financial and strategic impact. Qualifications & Experience: Bachelors degree in Business, Economics, Finance, or a related field; MBA preferred 7 to 10 years of experience in business strategy, consulting, or data analytics Strong proficiency in Excel, PowerPoint, and data visualization tools (Tableau, Power BI, etc.) Analytical mindset with strong quantitative and qualitative problem-solving skills Excellent communication and presentation abilities Few years of experience in jewellery industry is must.
Role & responsibilities Learning Strategy & Planning : Develop and implement L&D strategies that support business goals and brand values. Conduct training needs analysis across departments and job roles. Training Design & Delivery : Design engaging training programs focusing on customer service, sales excellence, luxury experience, product knowledge, and leadership development. Implement blended learning solutions (classroom, e-learning, on-the-job). Partner with retail leaders to deliver high-impact learning experiences. Talent Development : Identify high-potential employees and create development plans. Manage programs for succession planning and internal talent mobility. Quality & Compliance : Ensure all training content aligns with brand guidelines, luxury retail standards, and industry best practices. Maintain accurate documentation and reporting of learning activities and effectiveness. Stakeholder Collaboration : Collaborate with Store Managers, HR Business Partners, and Senior Leadership to understand training needs and outcomes. Liaise with external training vendors where applicable. Preferred candidate profile Qualifications & Experience Masters degree in Human Resources, Business Administration. 1015 years of experience in Learning & Development, with at least 5 years in a managerial role. Knowledge about SAP is preferred. Certified trainer is preferred. Experience in luxury retail is highly preferred . Proven track record of designing and implementing successful training programs. Strong facilitation, coaching, and interpersonal skills. Familiarity with LMS platforms and digital learning tools. Key Competencies Deep understanding of luxury customer expectations and service delivery. High emotional intelligence and cultural sensitivity. Strategic thinking with strong execution capabilities. Strong communication and presentation skills. Ability to manage multiple projects and stakeholders in a dynamic environment.
Role Overview: As a Sales and Customer Service Executive, you will be responsible for delivering an excellent customer experience, driving sales, and ensuring that customer queries and issues are handled effectively and efficiently. You will work in a high-end, customercentric environment where your contribution will directly impact the overall success of the company. Key Responsibilities: Customer Engagement: Greet customers, understand their needs, and assist them in selecting jewellery that meets their preferences and budget. Product Knowledge: Stay updated on all products, including their features, prices, and care instructions, to guide customers in making informed purchasing decisions. • Sales Targets: Meet and exceed monthly sales targets by up-selling, cross-selling, and creating customized sales solutions for customers. • Transaction Processing: Handle transactions, process payments, and provide necessary billing information. Orders: Taking customer orders as per their requirements. Services: Inform customers about our benefits, services, special offers, and newly launched limited-edition products. Customer Service Responsibilities: Customer Queries: Address customer queries via phone, email, or in-person, ensuring timely and professional resolution. Issue Resolution: Handle customer complaints and feedback, ensuring customer satisfaction while maintaining company policies. Returns and Exchanges: Manage product returns, exchanges, and warrantyrelated requests in a professional manner, ensuring compliance with company policies. Relationship Building: Build and maintain strong relationships with customers to encourage repeat business and enhance brand loyalty. Post-Purchase Assistance: Follow up with customers to ensure satisfaction with their purchases and offer additional services such as cleaning, maintenance, and repairs. Skills and Qualifications. Educational Qualification : Minimum of a Bachelors degree preferred. Experience: Previous experience in retail sales or customer service in the luxury goods industry is preferred. Strong Communication Skills: Ability to communicate clearly and effectively with customers. • Customer-Centric: Focused on providing a high level of service and understanding customer needs. Sales Skills: Demonstrated ability to meet or exceed sales targets and convert customer interest into sales. Attention to Detail: Ability to maintain product knowledge, handle transactions, and manage customer records accurately. Problem-Solving: Ability to handle customer complaints and resolve issues in a timely and effective manner. Team Player: Ability to collaborate with team members and contribute to a positive work environment. Basic Computer Skills: Familiarity with POS systems, Microsoft Office, and customer management software. What We Offer: Competitive salary and incentives Training and development opportunities Employee discounts and benefits A dynamic and engaging work environment
Role & responsibilities MIS and Reporting: Design, develop, and manage monthly/quarterly MIS reports for management and stakeholders Generate business performance reports including revenue trends, cost analysis, and profitability metrics Create and maintain departmental dashboards and reports to monitor budgets, variances, and KPIs Ensure accuracy and timely dissemination of financial and operational data Automate reporting processes where feasible using tools like Excel, Power BI, or ERP systems Financial Analysis & Planning: Analyze financial data to support strategic initiatives and cost optimization Prepare forecasts, budgets, and variance analysis with actionable insights Develop scenario-based models to support business decision-making Compliance and Audit Support: Ensure adherence to accounting standards and company policies Assist with statutory audits, internal audits, and tax compliance reviews Liaise with auditors and external consultants as needed Business Partnering: Collaborate with various departments to understand financial needs and provide reporting support Drive improvements in reporting systems and controls across functions Act as a financial advisor for department heads by providing insights and decision support Preferred candidate profile Chartered Accountant (CA) is mandatory 57 years of post-qualification experience in finance and reporting roles Strong working knowledge of MIS, budgeting, forecasting, and variance analysis Proficiency in Excel, ERP systems (e.g., SAP, Oracle, Tally), and reporting tools (Power BI/Tableau) Experience in preparing management dashboards and executive-level reports Key Competencies: Strong analytical and problem-solving skills Attention to detail and accuracy Excellent communication and presentation abilities Ability to manage multiple priorities in a fast-paced environment Proactive and self-driven with a continuous improvement mindset
Role & responsibilities I. Creative conceptualization II. Creative designing III. Video shoot and editing IV. Internal approvals among teams V. Coordinating with different teams and directors VI. New Website Development, UAT, Content VII. Coordination with Agencies VIII. Ideation of Campaigns IX. Team Coordination X. Digital Sales Tracking & Reporting XI. Digital Asset Management XII. Event Support (as & when required) I. Creative conceptualization Creative conceptualizing as something that gives you an idea about the projects problem you have to solve. It also shows how the design will solve the problem and gives you a bigger picture of how it’ll look when completed. II. Creative designing Study design briefs and determine as per requirements, Creative designing produces artwork and design concepts that can take on many different forms. III. Video shoot and editing Identify relevant video, short clips and images, edit photos and videos to make them more appealing, and arrange them in a suitable layout as required. Stay up to date with the new best practices and editing technologies. IV. Internal approvals among teams Ensure proper approvals from internal team and management before proceeding with any graphic design related work. V. Coordinating with different teams and directors Having proper coordination in-between team members is very vital to get productive work, as a graphic designer you will be closely coordinating with e-commerce, marketing and with board directors. VI. New Website Development and Management, UAT, Content As a graphic designer you will be in charge of publishing content, maintaining continuity of themes, designing layout, streamlining navigation for website and increasing online presence to potential customers. You will be responsible for beta testing or end-user testing. You will be responsible for managing the user experience, technical performance, and search engine performance of marketing websites. VII. Coordination with Agencies Collaborating with Agencies and other team members, delegating tasks to appropriate team members. Managing deadlines and progress across the team to ensure the project is delivered on time and on budget. VIII. Ideation of Campaigns Responsible for accumulating, enhancing and discovering ideas for new ways of campaigns. IX. Team Coordination Supervise and motivate the members of a working group in order to attain various objectives. You will be responsible for training, assigning tasks, motivating employees, solving conflicts and reporting to the appropriate personnel. X. Digital Sales Tracking & Reporting Collecting data of digital sales for tracking and analysis, develop methods and strategies for assessing large amounts of data. Study past sales data to determine trends in productivity. XI. Digital Asset Management You will be sole responsible for acquiring, cataloguing, managing, and protecting an organization's digital assets. Often perform these tasks using a Digital Asset Management (DAM) system. XII. Event Support (as & when required) Assist and support you team with the set-up for various events, answer basic queries in-person, when necessary based on established departmental guidelines. Assist with other related duties to contribute to the overall operation of events under direct guidance.
We are seeking a creative and detail-oriented Photographer with experience in product, fashion, and lifestyle photography to capture high-quality images of fine jewellery for marketing, e-commerce, social media, and branding purposes. The ideal candidate will have a strong aesthetic sense and technical proficiency in photography, lighting, and editing. Roles & Responsibilities: Key Responsibilities: Product Photography: Shoot high-resolution images of jewellery pieces for e-commerce, catalogues, and print. Ensure accurate colour, clarity, and texture representation of precious stones and metals. Creative & Lifestyle Photography: Conceptualize and execute lifestyle, model, and thematic shoots for campaigns and branding. Collaborate with stylists, models, and designers to deliver brand-consistent imagery. Post-Production & Editing: Retouch and edit images using Adobe Photoshop, Lightroom, or other software to industry standards. Maintain a consistent visual style and quality across all images. Studio & Equipment Management: Manage and maintain photography equipment, lighting setups, and backdrops. Ensure timely setup and smooth execution of in-house and on-location shoots. Collaboration: Work closely with marketing, visual merchandising, design, and e-commerce teams. Support video shoots and other multimedia content development as needed. Requirements: Bachelors Degree or Diploma in Photography, Visual Arts, or a related field (preferred). 3 to 6 years of professional experience in product and/or fashion photography. Proficiency in photo editing software: Adobe Photoshop, Lightroom, Capture One, etc. Strong understanding of lighting, composition, colour correction, and digital asset management. Experience working with luxury products, jewellery, or fashion brands is an advantage. Excellent attention to detail, creativity, and an eye for aesthetics. Ability to work independently and manage multiple projects with tight deadlines. Portfolio showcasing relevant work is mandatory. Desirable Skills: Experience with video shooting and basic video editing. Knowledge of current photography trends and innovations in e-commerce content. Strong organisational and time-management skills.
Purpose of the Job: To lead the creative direction and visual communication strategy of the brand across all channels, ensuring a consistent, premium, and compelling representation of the C. Krishniah Chetty Group of Jewellers' identity. The Creative Director will supervise design teams, collaborate with marketing and product teams, and deliver outstanding creatives for digital, print, retail, packaging, and campaign needs. Roles & Responsibilities : Lead the overall visual strategy and creative direction for brand communications. Conceptualize and execute high-quality creatives across campaigns (festive, product launches, store visuals, etc.). Supervise and mentor a team of designers, photographers, and external creative agencies. Collaborate with the marketing team to develop visuals that support campaigns, promotions, and social media strategies. Ensure brand consistency and alignment across all collaterals including packaging, print, digital, events, and in-store branding. Innovate on visual storytelling for jewellery collections across different customer segments. Manage photo shoots, model selections, visual compositions, and look book production. Maintain a balance between creativity, quality, timelines, and cost-effectiveness in execution. Stay updated on trends in luxury branding, jewellery design, visual merchandising, and digital creativity. Qualifications & Experience: Bachelors or Masters degree in Fine Arts, Graphic Design, Visual Communication, or related fields. Minimum 14+ years of experience in a creative/art leadership role in luxury retail, fashion, or lifestyle industry. Prior experience in jewellery or high-value consumer product branding is an added advantage. Proven portfolio of successful campaigns, branding visuals, and retail communication designs.
Purpose of the Job: This role will be responsible for handling any design requirements of the company and its customers, producing creative designs of a high standard with technical precision based on given design briefs. Delight customers and sales associates with best in class CKC jewelry design. Roles & Responsibilities: Understand and make design as per customer requirements on the floor Designing of Jewellery for Stock Creativity of designs Productivity Market Trends and fashions Archiving of designs Other task and activities Understand and make design as per customer requirements on the floor Create designs based on given requirements by customers or for stock Handle custom orders with precision, completing designs on time with all specifications Assist sales staff in customized designing, offer customer consultation, make rough sketches and advise on technical and aesthetic aspects of a design Visit showrooms regularly and on Designers Day to understand products, requirements of internal and external customers, showcase portfolios to them and gather feedback 2. Designing of Jewellery for Stock Collect the requirement details from the concerned, conduct basic research to understand the needs/ get inspired. Present rough sketches for approval, and develop further on approved concepts Create designs for stock that enhance the overall product offering Innovate within given design briefs and produce creative designs of a high level of quality and detailing Coordinate with the CAD designers and ensure accurate translation of sketches into CAD. 3. Creativity of designs Come up with creative concepts and designs for competitions to bring recognition to the company 4. Productivity Manage workload and seek guidance of senior designers/ supervisors/ manager wherever required Ensure speed and maintenance of quality standards in completion of given tasks Meet the target set for the month and drive to exceed it 5. Market Trends and fashions Visit lifestyle boutiques, art shows, exhibitions to analyze and assimilate the latest trends in the fashion industry so as to bring in vibrancy and improve sales Constantly update knowledge through reference books, magazines and other media providing information on design Stay updated on market and fashion trends to ensure new designs are developed in tune with these 6. Archiving of designs Save and backup hard and soft copies of designs as instructed by supervisor/ manager and hand over to Design Assistant to cater to archiving needs of the department 7. Other task and activities Other task and activities as and when assigned by your immediate manager.
Roles & Responsibilities: Key Responsibilities Manage end-to-end recruitment process including manpower planning, sourcing, screening, interviewing, and selection. Utilize multiple channels such as job portals, social media, employee referrals, recruitment agencies, and campus hiring to attract high-quality candidates. Coordinate interview scheduling with business heads and ensure timely feedback to candidates. Prepare and roll out offer letters, appointment letters, and handle joining formalities. Conduct and oversee background verification and reference checks for new hires. Maintain and update the HR recruitment database and dashboards for regular reporting and analytics. Partner with business leaders to understand staffing needs and create effective sourcing strategies. Ensure compliance with internal HR policies and statutory requirements during the hiring process. Drive employer branding initiatives to position the company as an employer of choice in luxury retail. Continuously improve recruitment processes to reduce time-to-hire and cost-per-hire while enhancing quality of hire. Provide Training, Probationary and Confirmation letters to employees based on the review of vertical heads and the management. Key Skills & Competencies Proven experience in end-to-end recruitment within retail, luxury, or hospitality industries. Strong networking, sourcing, and headhunting abilities. Excellent communication, negotiation, and interpersonal skills. Proficiency in using job portals (Naukri, LinkedIn, Indeed, etc.), HRMS/ATS systems. Attention to detail with strong organizational and coordination skills. Ability to handle sensitive information with confidentiality and integrity. Qualifications & Experience Graduate / Postgraduate in Human Resources or related field. 5 to 10 years of proven experience in talent acquisition. Experience in hiring for retail, luxury, or hospitality industry will be an added advantage.
1. Brand Marketing & Communication Develop and execute brand campaigns that reinforce the heritage, craftsmanship, and luxury positioning of C.Krishniah Chetty. Coordinate with creative agencies, media partners, and PR firms for campaigns, shoots, and brand collaborations. Manage offline brand initiatives such as store events, exhibitions, product launches, and sponsorships. Oversee social media management (Instagram, Facebook, LinkedIn, YouTube), ensuring premium, aspirational storytelling aligned with brand aesthetics. Ensure brand guidelines are adhered to across all touchpoints in-store, packaging, advertising, and digital. 2. Digital Marketing & Performance Plan and execute digital campaigns across Google Ads, Meta Ads, Programmatic platforms, and Marketplaces. Monitor and optimize performance marketing campaigns to maximize ROI and drive qualified leads and conversions. Analyze website traffic, SEO performance, and marketplace presence, recommending strategies for growth. Stay updated on luxury retail digital trends and competitor activities to maintain market leadership. 3. CRM & Marketing Automation Create and manage personalized customer journeys across Email, WhatsApp, SMS, Web Push, and Website engagement. Work with tools such as MoEngage, CleverTap, Salesforce Marketing Cloud (or equivalent) to build automation workflows and campaigns. Segment customer base for targeted campaigns, loyalty programs, and re-engagement initiatives. Monitor and analyze campaign performance dashboards to optimize customer retention and lifetime value. 4. Additional Marketing Responsibilities Support product launches, seasonal promotions, and luxury brand partnerships. Conduct market research and consumer insights analysis to identify trends, preferences, and opportunities. Collaborate with the sales and retail teams to align marketing campaigns with in-store promotions and customer experiences. Manage vendor and stakeholder relationships for events, media buying, and promotional activities. Contribute to content creation from campaign messaging and digital assets to storytelling that enhances brand equity. Track KPIs and prepare reports on campaign effectiveness, sales impact, and customer engagement. Qualifications & Experiences Master's degree in Marketing, Communications, or related field. 3 to 6 years of marketing experience ; luxury retail/jewellery/fashion/hospitality background preferred. Strong understanding of luxury brand positioning and premium consumer behavior. Hands-on experience in Google Ads, Meta Ads, SEO/SEM, and programmatic platforms . Proficiency in marketing automation and CRM tools (MoEngage, CleverTap, Salesforce Marketing Cloud, HubSpot, etc.). Excellent skills in agency coordination, stakeholder management, and creative communication . Strong analytical mindset with ability to interpret data and optimize campaigns . Creative thinker with an eye for detail, design aesthetics, and storytelling. Key Skills Brand Marketing & Campaign Management Digital Performance Marketing (Google, Meta, Programmatic) CRM & Marketing Automation (MoEngage, CleverTap, Salesforce) Data Analysis & Reporting Social Media & Content Strategy Event & Luxury Brand Experience Management Agency & Vendor Coordination