Greeting Visitors: A receptionist's first impression is crucial. They welcome visitors, offer assistance, and direct them to the appropriate person or office. Answering Phones: They answer incoming calls, screen them appropriately, and forward calls to the correct department or person. Customer Service: They provide information, address inquiries, and handle customer requests with a professional and friendly demeanor. Administrative Tasks: Receptionists often handle tasks like sorting mail, making copies, filing documents, and managing office supplies. Maintaining a Clean Reception Area: They ensure the reception area is tidy, organized, and presentable, creating a positive first impression. Security and Access Control: In some cases, they may be responsible for managing visitor logs, issuing access badges, and monitoring building entry procedures. Role & responsibilities Preferred candidate profile