Business Processes Consultant_IBM Cognos / Reporting Tools

Job Description

We help the world run better Location : BLR 11 - Devanahalli What youll do: As a Data Services Consultant, Business Processes Consultant, your primary responsibility will be to manage a portfolio of customers and work with the customers to develop a reporting strategy and recommend best practices. In your daily role, you will: Collect and interpret client business requirements, translating them into actionable report or dashboard using IBM Cognos tool. Specialize in resolving reporting-related issues submitted by external clients. Provide expert consultancy on reporting-related challenges to enhance client outcomes. Suggest industry-specific and client-profile-oriented standard reports to improve efficiency and insight. Maintain effective communication with clients, managing expectations and ensuring satisfaction throughout the reporting process. Collaborate with clients to distribute reports and insights across their organizations effectively. Update progress in the project tracking tool. Collaborate with the consultants from different regions to develop reports. What you bring: Associate degree in a technical field or equivalent experience (bachelor s required). Strong analytical skills, with attention to detail and a curious mindset. Customer-focused with clear communication of findings and expectations. Ability to analyze problems and provide practical solutions. Highly motivated, with a customer-centric mindset and the ability to thrive in a fast-paced environment. 4+ years of client-facing experience with strong interpersonal skills. 4+ years of experience in data reporting and analysis. Experience with Cognos tools preferred. Proficient in English communication, interacting with technical and non-technical stakeholders. Good understanding of databases. . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 415203 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 415203 Posted Date: Mar 25, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: