Posted:2 days ago|
Platform:
On-site
Full Time
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the comprehensive e-commerce product catalog. We power the online shopping experience for customers worldwide, enabling them to find, discover, and purchase anything they desire. Our scaled, distributed systems process hundreds of millions of updates across billions of products, including physical, digital, and service offerings.
You will be part of Catalog Support Programs (CSP) team under Catalog Support Operations (CSO) in ASCS Org. CSP provides program management, technical support, and strategic initiatives to enhance the customer experience, owning the implementation of business logic and configurations for ASCS. We are establishing a new centralized Business Intelligence team to build self-service analytical products for ASCS that provide relevant insights and data deep dives across the business. By leveraging advanced analytics and AI/ML, we will transform catalog data into predictive insights, helping prevent customer issues before they arise. Real-time intelligence will support proactive decision-making, enabling faster, data-driven decisions across the organization and driving long-term growth and an enhanced customer experience.We are looking for a creative and goal-oriented Business Intelligence Engineer (BIE) to join our team to harness the full potential of data-driven insights to make informed decisions, identify business opportunities and drive business growth. This role requires an individual with excellent analytical abilities, knowledge of business intelligence solutions, as well as business acumen and the ability to work with various tech/product teams across ASCS. This BIE will support ASCS org by owning complex reporting and automating reporting solutions, and ultimately provide insights and drivers for decision making. You must be a self-starter and be able to learn on the go. You should have excellent written and verbal communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions.As a Business Intelligence Engineer in the CSP team, you will be responsible for analyzing petabytes of data to identify business trends and points of customer friction, and developing scalable solutions to enhance customer experience and safety. You will work closely with internal stakeholders to define key performance indicators (KPIs), implement them into dashboards and reports, and present insights in a concise and effective manner. This role will involve collaborating with business and tech leaders within ASCS and cross-functional teams to solve problems, create operational efficiencies, and deliver against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively uncover new insights that drive decision-making by senior leadership. As a key member of the CSP team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. There will be a steep learning curve, adding a fair amount of business skills to the individual.Key job responsibilities. Collaborate with business and product leaders to solve problems, create operational efficiencies, and deliver against high organizational standards. Apply analytical techniques to answer high-impact business questions and present insights in a concise, effective manner
- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience applying basic statistical methods (e.g. regression) to difficult business problems- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports- Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries)- Bachelor's degree in engineering, statistics, computer science, mathematics, or a related quantitative field- Experience with scripting languages (e.g., Python, Java, R) and big data technologies/languages (e.g. Spark, Hive, Hadoop, PyTorch, PySpark)
- Master's degree, or Advanced technical degree
- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysis- Experience in the data/BI space- Experience in designing and implementing custom reporting systems using automation tools- Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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