Posted:5 days ago|
Platform:
On-site
Full Time
Job Overview
A Business Coordinator oversees and supports franchisees' operations. They train and assist franchisees in meeting brand standards, resolving issues, and achieving business goals.
Job Description
· Responsible for all back-office support for Modern Trade, EBO and International Business franchise team
· Make proper track of modern trade and new franchise enquiries and ensure closure
· Prepare all agreements and contracts and maintain them properly
· Look after all legal requirements for the franchise operations including documentation, licenses, KYC and compliances
· Back-office support for all software related matters for the franchisee and ensure timely coordination
· Address franchisee inquiries, concerns, and issues, resolving complaints and disputes promptly.
· Sales analysis
· Responsible for coordinating all SIS Counters across the modern trade vertical.
· Conduct Customer service feedback/survey.
· Handle franchise grievances and support activities.
· Staff welfare, travel claim and attendance management.
· Daily MIS.
· Conduct lead generation and tele calling.
Qualifications
· Bachelor's degree or equivalent experience.
· Proven track record in franchise management or a related field.
· Strong communication and interpersonal skills.
· Excellent organizational and time management skills.
· Problem-solving and decision-making abilities.
· Ability to work independently and as part of a team.
Knowledge of franchising laws and regulations Strategic outlook
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
BLOSSOM INNERS PVT LTd
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