Business Analyst (Guidewire)

Job Description

Functional Business Analyst (Insurance Domain Night Shift) Location: Remote / PAN India Shift Timing: Night Shift (US Time Zone) Employment Type: Full-Time About the Role: We are looking for a mid-level Functional Business Analyst with strong insurance domain knowledge and experience working closely with Guidewire (GW) systems. The selected candidate will operate during offshore hours (night shift) and act as a bridge between business stakeholders and technical teams. Key Responsibilities: Analyze and understand support tickets and raise Root Cause Analysis (RCA) for recurring issues. Gather and document business requirements clearly and concisely. Interact with developers to clarify business needs and ensure technical alignment. Provide daily updates and status reporting. Act as the liaison between business and development teams, ensuring proper communication and documentation. Ensure timely follow-ups and support issue resolution processes. Required Skills: Prior experience or strong understanding of Guidewire (GW) platform is mandatory . Excellent written and verbal communication skills . Proven ability in requirements documentation , issue analysis, and cross-functional team coordination. Comfortable working in night shifts aligned with offshore (US) clients . Good to Have: Familiarity with Guidewire PolicyCenter , BillingCenter, or ClaimCenter. Experience in Agile methodology and tools like JIRA or Confluence. Prior experience supporting insurance support or maintenance projects . Work Mode: Remote Work (WFH) Shift: Night shift (Offshore hours)