Posted:6 days ago|
Platform:
Work from Office
Full Time
Define and monitor SLA metrics for AMI systems.
Ensure SLA compliance through regular tracking and reporting.
Assist in planning and execution of SAT activities.
Document test results and ensure alignment with acceptance criteria.
Collect and analyze business and technical requirements.
Translate requirements into functional specifications.
Prepare test cases, results, and issue logs.
Maintain traceability and change logs.
Collaborate with internal teams and external stakeholders for issue resolution and sign-offs
Bachelors degree in Engineering, Information Systems, or related field.
Minimum 2 years of experience in business analysis or systems support, preferably in utility or smart grid domains.
Familiarity with AMI systems, SLA frameworks, and SAT processes.
Strong analytical and communication skills.
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