Business Analyst - Digital

Purpose of Role

• Bridging the gap between business needs and technology solutions within the organization.
• Analyze business processes, gather requirements, and propose effective solutions to enhance productivity, efficiency, and overall performance.
• Collaborates with various stakeholders, including business managers, subject matter experts, project managers, and IT teams, to ensure successful project delivery and alignment with business objectives.

Key Accountabilities

Responsibilities will include but will not be restricted to:

• Elicit, document, and analyze business requirements by conducting interviews, workshops, and meetings with stakeholders. This involves understanding business processes, workflows, and challenges to identify improvement opportunities.
• Collaborate with the development team to design solutions that meet business needs and align with the organization's overall strategy. Prepare functional specifications and use cases to guide the development process.
• Act as a liaison between business stakeholders and the technical team to ensure effective communication and understanding of requirements. Present findings, recommendations, and project updates to various audiences, including senior management.
• Assist in creating test scenarios, conducting testing, and validating solutions to ensure they meet the specified requirements and perform as expected.

Technical Requirements

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field.
• Strong analytical and problem-solving skills with the ability to think critically and logically.
• Excellent communication and interpersonal skills to effectively interact with stakeholders from diverse backgrounds.
• Proficiency in requirements gathering techniques, process modeling, and data analysis.
• Familiarity with project management methodologies and tools.
• Knowledge of business analysis tools such as MS Visio, JIRA, or other relevant software.
• Understanding of software development lifecycles (SDLC) and agile methodologies is a plus.
• Ability to adapt quickly to changing business needs and priorities.
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous but not mandatory.