Business Analyst

Role Summary

Key Responsibilities

• Gather, analyze, and document business and functional requirements (BRD, FRD, User Stories).
• Translate business needs into clear system specifications and acceptance criteria.
• Collaborate with stakeholders, conduct workshops, and support Agile/Scrum ceremonies.
• Analyze current processes, identify gaps, and recommend improvements or automation.
• Prepare process flows, reports, presentations, and support decision-making.
• Create test plans, test cases, and support System Testing and UAT.
• Track and resolve issues using tools like JIRA, Confluence, and collaborate with IT teams.
• Assess risks, ensure compliance, and maintain transparency in reporting.
• Candidates must be willing to work night shifts, with working hours beginning at 6:00 PM IST
  

Qualifications

• 8–12 years of Business Analysis experience, preferably in Cards, Payments, or Retail Banking.
• Strong skills in data analysis and MS Office (Excel, PowerPoint).
• Experience with BA tools: JIRA, Confluence, Visio, process mapping, and documentation.
• Strong communication, analytical thinking, and stakeholder management abilities.
• Bachelor’s degree or equivalent experience.
  

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