Business Advisory Analyst

Skill required: Insurance Services - Group Life Insurance

Qualifications:Bachelor of Arts

Years of Experience:3 to 5 years

What would you doYou will be aligned to our insurance vertical which is focused on helping clients with their operations & investment portfolios. The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services.

The Insurance team focuses on developing and delivering solutions related to insurance or assurance-contracts between policy owners and insurers. The team works in the area of insurance where they process all electronic business throughout the year including open enrollment, newhires, newly eligible, qualified events.Supports electronic sales solutions through the management of all aspectsof processing

Open Enrollment file processing Maintenance file processing Test-ready Open Enrollment file / Successfully processed file Maintenance File / Successfully processedmaintainfile Ability to perform under pressure Detail orientation Ability to work well in a team Ability to handle disputes Ability to meet deadlines Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner Clearly communicate team goals and deliverables and keep the team updated on changes Coach team members and provide the first level advice on procedures/methods Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning Maintain client relationships interface through regular connects and emails

What are we looking forKnowledge and understanding of the voluntary benefit enrollment process Strong inter-personal/ Communication skills Excellent knowledge of MS office Strong internet and computer literacy skills Trend Analysis and reporting Critical problem solving and issue resolution Behaviors key to the success of this position areContinuous process improvement focus Motivation Teaming and collaboration

Ability to Plan and Prioritize Analytical thinking Adaptability Relationship Partnering with other support functions Meticulous & detail oriented Speed of execution Relationship Partnering with other support functionsMeticulous & detail orientedSpeed of execution
Roles and Responsibilities: Open Enrollment file processing Maintenance file processing Test-ready Open Enrollment file / Successfully processed file Maintenance File / Successfully processedmaintainfile Ability to perform under pressure Detail orientation Ability to work well in a team Ability to handle disputes Ability to meet deadlines Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner Clearly communicate team goals and deliverables and keep the team updated on changes

Coach team members and provide the first level advice on procedures/methods Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning Maintain client relationships interface through regular connects and emails Understand client priorities and problems & help translate actions for the team Use innovation to identify opportunities to optimize processes, decrease costs and increase client value Use data analytics and story-telling techniques to enhance the client journey