Role Description This is a full-time on-site role for a Customer Support Executive located in Surat. The Customer Support Executive will handle customer inquiries, provide online and technical support, and ensure customer satisfaction. Daily tasks include responding to customer queries, resolving issues, and maintaining a high level of customer service. This role requires close communication with the product and sales teams to address and solve customer concerns efficiently. Qualifications Customer Support and Customer Satisfaction skills Experience in Online Support and Customer Service Technical Support abilities Strong problem-solving and communication skills Ability to work in a fast-paced environment Previous experience in a customer-facing role is a plus

### **Job Description: Merchandiser** **Company:** Bullion Knot 👗✨ **Location:** 41/42 Ram Nagar, Near Rashi Circle, Katargam [📍 Google Maps](https://maps.app.goo.gl/yCQ9uMV2nN2McoDD9) **Work Days:** Monday to Saturday **Timing:** 9:00 AM – 7 PM --- ### **Shape Fashion Dreams at One of India’s Most Loved Women’s Brands!** Join Bullion Knot’s dynamic team where passion meets precision. We’re seeking a proactive **Merchandiser** to orchestrate our collections from sketch to shipment, ensuring every piece embodies our commitment to elegance and quality. --- ### 🔧 **Your Mission:** As the heartbeat of our production cycle, you’ll: ✅ **Team Collaboration:** Coordinate with design, production, and sourcing teams to develop new styles. ✅ **Sampling Excellence:** Manage fabric selection, trim sourcing, and approval processes for prototypes. ✅ **Vendor Management:** Follow up with suppliers to ensure on-time material deliveries. ✅ **Cost & Pricing Strategy:** Prepare detailed cost sheets and competitive pricing estimates. ✅ **Production Tracking:** Monitor timelines from cutting to stitching lines, ensuring quality and timely dispatch. ✅ **Inventory Intelligence:** Maintain records and forecast stock requirements to optimize supply chains. ✅ **Problem Solving:** Quickly resolve production bottlenecks (especially stitching labor challenges). --- ### ✨ **What You Bring:** #### **Qualifications:** - Degree in **Fashion Design, Textile Technology, or Apparel Merchandising**. (Preffered) - **1–3 years** in garment manufacturing/export (women’s wear preferred). #### **Hard Skills:** - Mastery in **costing, pricing, and Time & Action planning**. - Hands-on experience with **stitching labor coordination**. - Proficiency in **inventory forecasting** and **vendor follow-up systems**. #### **Soft Skills:** - **Detail-Oriented** – Your spreadsheets are works of art. - **Problem-Solver** – You thrive under pressure. - **Team Catalyst** – Bridge departments seamlessly. - **Fashion Passionate** – You live and breathe trends! --- ### 🌟 **Why Thrive With Us?** - Craft collections for India’s beloved women’s brand. - Grow in a creative, fast-paced environment. - Salary range: 18K to 25K --- ### **Ready to Stitch Success?** Send your CV/Resume on What's App - +91 9737944544 with subject: **"Application for Merchandiser – [Your Name]"** *Join Bullion Knot – Where every thread tells a story!*