Role Description This is a full-time on-site role for a Customer Support Executive located in Surat. The Customer Support Executive will handle customer inquiries, provide online and technical support, and ensure customer satisfaction. Daily tasks include responding to customer queries, resolving issues, and maintaining a high level of customer service. This role requires close communication with the product and sales teams to address and solve customer concerns efficiently. Qualifications Customer Support and Customer Satisfaction skills Experience in Online Support and Customer Service Technical Support abilities Strong problem-solving and communication skills Ability to work in a fast-paced environment Previous experience in a customer-facing role is a plus
### **Job Description: Merchandiser** **Company:** Bullion Knot 👗✨ **Location:** 41/42 Ram Nagar, Near Rashi Circle, Katargam [📍 Google Maps](https://maps.app.goo.gl/yCQ9uMV2nN2McoDD9) **Work Days:** Monday to Saturday **Timing:** 9:00 AM – 7 PM --- ### **Shape Fashion Dreams at One of India’s Most Loved Women’s Brands!** Join Bullion Knot’s dynamic team where passion meets precision. We’re seeking a proactive **Merchandiser** to orchestrate our collections from sketch to shipment, ensuring every piece embodies our commitment to elegance and quality. --- ### 🔧 **Your Mission:** As the heartbeat of our production cycle, you’ll: ✅ **Team Collaboration:** Coordinate with design, production, and sourcing teams to develop new styles. ✅ **Sampling Excellence:** Manage fabric selection, trim sourcing, and approval processes for prototypes. ✅ **Vendor Management:** Follow up with suppliers to ensure on-time material deliveries. ✅ **Cost & Pricing Strategy:** Prepare detailed cost sheets and competitive pricing estimates. ✅ **Production Tracking:** Monitor timelines from cutting to stitching lines, ensuring quality and timely dispatch. ✅ **Inventory Intelligence:** Maintain records and forecast stock requirements to optimize supply chains. ✅ **Problem Solving:** Quickly resolve production bottlenecks (especially stitching labor challenges). --- ### ✨ **What You Bring:** #### **Qualifications:** - Degree in **Fashion Design, Textile Technology, or Apparel Merchandising**. (Preffered) - **1–3 years** in garment manufacturing/export (women’s wear preferred). #### **Hard Skills:** - Mastery in **costing, pricing, and Time & Action planning**. - Hands-on experience with **stitching labor coordination**. - Proficiency in **inventory forecasting** and **vendor follow-up systems**. #### **Soft Skills:** - **Detail-Oriented** – Your spreadsheets are works of art. - **Problem-Solver** – You thrive under pressure. - **Team Catalyst** – Bridge departments seamlessly. - **Fashion Passionate** – You live and breathe trends! --- ### 🌟 **Why Thrive With Us?** - Craft collections for India’s beloved women’s brand. - Grow in a creative, fast-paced environment. - Salary range: 18K to 25K --- ### **Ready to Stitch Success?** Send your CV/Resume on What's App - +91 9737944544 with subject: **"Application for Merchandiser – [Your Name]"** *Join Bullion Knot – Where every thread tells a story!*
Responsibilities: * Resolve complaints promptly * Manage customer queries via phone & email * Maintain high NPS through effective solutions * Collaborate with sales team on lead generation * Coordinate product delivery & returns
Role & responsibilities : Handle customer inquiries via calls, emails, chat, or social media in a timely and professional manner. Provide accurate information about products, services, policies, and offers. Resolve complaints and ensure customer satisfaction by offering effective solutions. Maintain customer records by updating account information and interactions. Coordinate with internal teams (sales, logistics, operations) to ensure smooth order processing and issue resolution. Follow up with customers to ensure their issues are completely resolved. Escalate complex cases to higher management when required. Collect customer feedback and share insights with the team for continuous improvement. Meet performance metrics like response time, resolution rate, and customer satisfaction scores. Represent the brand positively and build long-term customer relationships. Role: Customer Support Executive A Customer Support Executive acts as the primary point of contact between the company and its customers. They are responsible for handling queries, resolving issues, and ensuring a smooth customer experience that reflects the brands values. Interested customer can contact on : +91 9510070153
Role & responsibilities : Plan and execute performance marketing campaigns across Google Ads, Meta Ads (Facebook/Instagram), and other digital channels. Manage and optimize paid campaigns to achieve KPIs like conversions, ROAS, CPL, and CPA. Conduct keyword research, audience targeting, and competitor analysis to maximize campaign effectiveness. Track, analyze, and report campaign performance using tools like Google Analytics, Meta Business Suite, and other analytics platforms. Collaborate with creative and content teams to develop ad creatives, landing pages, and marketing assets. Continuously test and experiment with ads (A/B testing, creatives, copy, audience segmentation) to improve performance. Monitor campaign budgets, bids, and spending to ensure maximum ROI. Stay updated with industry trends, algorithm changes, and new opportunities in digital advertising. Work with SEO, social media, and email marketing teams to ensure integrated marketing strategies. Provide insights and recommendations to management for scaling campaigns and improving efficiency. Preferred candidate profile : A Performance Marketing Executive is responsible for planning, executing, and optimizing online marketing campaigns with a focus on measurable results such as leads, sales, and ROI. The role requires strong analytical skills, creativity, and a deep understanding of digital marketing platforms. Job Type : Work From Office Candidate can directly contact on : +91 95100 70153
Role & responsibilities : Plan and execute performance marketing campaigns across Google Ads, Meta Ads (Facebook/Instagram), and other digital channels. Manage and optimize paid campaigns to achieve KPIs like conversions, ROAS, CPL, and CPA. Conduct keyword research, audience targeting, and competitor analysis to maximize campaign effectiveness. Track, analyze, and report campaign performance using tools like Google Analytics, Meta Business Suite, and other analytics platforms. Collaborate with creative and content teams to develop ad creatives, landing pages, and marketing assets. Continuously test and experiment with ads (A/B testing, creatives, copy, audience segmentation) to improve performance. Monitor campaign budgets, bids, and spending to ensure maximum ROI. Stay updated with industry trends, algorithm changes, and new opportunities in digital advertising. Work with SEO, social media, and email marketing teams to ensure integrated marketing strategies. Provide insights and recommendations to management for scaling campaigns and improving efficiency. Preferred candidate profile : A Performance Marketing Executive is responsible for planning, executing, and optimizing online marketing campaigns with a focus on measurable results such as leads, sales, and ROI. The role requires strong analytical skills, creativity, and a deep understanding of digital marketing platforms. Job Type : Work From Office Candidate can directly contact on : +91 95100 70153
Handle customer inquiries via calls, emails, chat, or social media in a timely and professional manner. Provide accurate information about products, services, policies, and offers. Resolve complaints and ensure customer satisfaction by offering effective solutions. Maintain customer records by updatRole & responsibilities Preferred candidate profile