About the job: Key responsibilities include: 1. Handling the queries of the customers 2. Taking calls and providing resolutions to the customers Who can apply: Only those candidates can apply who: Salary: ₹ 2,50,000 - 2,70,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Other perks: 5 days a week, Cab/Transportation facility, Health Insurance Skills required: English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Any graduate 2. Excellent communication skills with verbal & written 3. Willing to work with Night rotational Shift and to relocate to Chandigarh/Mohali About Company: BSCJ Enterprises is a dynamic and innovative business solutions provider based in Mohali, Punjab. Established with a vision to offer high-quality products and services, we specialize in various sectors, including manufacturing, distribution, and consulting. Our goal is to empower businesses and individuals with cutting-edge solutions that drive growth, efficiency, and success.
Position Overview We are seeking enthusiastic and dedicated individuals to join our team as International Voice Process associates. This full-time position offers a unique opportunity to work in a dynamic environment where you can enhance your verbal communication skills while providing exceptional service to our international clients. With a competitive annual salary of 2,50,000 , this role is perfect for those looking to kickstart their career in the voice process industry. Key Responsibilities Engage with international customers through voice calls, providing them with information and assistance regarding our services. Maintain a high level of professionalism and customer service during all interactions. Utilize effective verbal communication skills to resolve customer queries and issues promptly. Document customer interactions accurately in the system for future reference. Collaborate with team members to achieve performance targets and enhance customer satisfaction. Participate in training sessions to improve skills and stay updated on product knowledge. Qualifications To be successful in this role, candidates should meet the following qualifications: Strong verbal communication skills in English. Ability to type efficiently and accurately. Prior experience in a voice process role is preferred but not mandatory; freshers are encouraged to apply. Willingness to work night shifts in an on-site environment. Strong problem-solving skills and the ability to work under pressure. Excellent interpersonal skills and a positive attitude. This position is based in Mohali and offers a chance to work with a team of professionals dedicated to delivering outstanding service. We have 10 positions available, and we welcome candidates with 0 to 2 years of experience to apply. If you are ready to take on a challenging yet rewarding role in the international voice process, we would love to hear from you! Join us and be a part of a vibrant team that values growth, collaboration, and excellence. Apply today to embark on a fulfilling career journey!
About the job: As a Customer Service Associate at BSCJE company, you will be the first point of contact for our valuable customers. Your role will be crucial in providing top-notch service and maintaining our reputation for excellence. Key responsibilities include: 1. Responding to customer inquiries via phone, email, and chat in a prompt and professional manner. 2. Resolving customer complaints and issues with patience and empathy to ensure customer satisfaction. 3. Processing orders, returns, and exchanges accurately and efficiently. 4. Escalating complex issues to the appropriate department for resolution. 5. Maintaining accurate records of customer interactions and transactions. 6. Proactively identifying opportunities to improve customer experience and providing feedback to management. 7. Collaborating with team members to ensure seamless customer service delivery. If you have excellent English proficiency (written), strong communication skills, and a passion for delivering exceptional customer service, we want to hear from you. Join our team and be part of a dynamic and growing company where your contributions matter. Apply now and embark on an exciting career with BSCJE! Who can apply: Only those candidates can apply who: Salary: ₹ 2,03,000 - 2,77,000 /year Experience: 0 year(s) Deadline: 2025-08-31 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: English Proficiency (Written) About Company: BSCJ Enterprises is a dynamic and innovative business solutions provider based in Mohali, Punjab. Established with a vision to offer high-quality products and services, we specialize in various sectors, including manufacturing, distribution, and consulting. Our goal is to empower businesses and individuals with cutting-edge solutions that drive growth, efficiency, and success.