Brokerage Admin Assistant III

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Job Description:

Process: Brokerage

Shift Timings: Rotational shifts – Morning & Day and evening & night shifts

Working days: Five days including Saturday & Sunday, with any 2 days week-off

Designation: Brokerage Admin Assistant III - Grade: 8

Position: Multiple

Job Summary

Brokerage Coordinator will be responsible key entering data obtained from shipping documents received from various customers into applications via various methodologies and scanning applications. This details key entry requirement should meet the department’s performance criteria. The applicant should have good communication and analytical skills and should be systematic in his/her approach. The position mandates emphasis on speed and quality with a positive customer experience for both internal and external customers.

Job Duties

• Providing on-time delivery of the dedicated volume;
• Updating the process when necessary and following any procedural changes incorporated
• Should deliver on expected the quality and quantity
• Ready to provide requested support (overtimes, staffing on bank holidays)

Skills

• Excellent written and verbal communication skills
• Analytical and problem solving skills
• Decision making skills
• Excellent typing speed for data entry
• Must be customer focused

Prerequisites

• Eye for detail and should meet stiff deadlines
• Have an excellent attendance track record
• Self-driven
• Strong customer orientation and understanding customer services issues
• Knowledge of MS office
• Should be flexible with shift timings & working days as per business requirements

Education

• Graduate/Post graduate in any discipline

Employee Type:

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