Branch Support - Dharuhera

As an Executive - Branch Support at our company, you will be responsible for handling back office administration tasks. Working under the guidance of the Branch/Base Head, you will collaborate with internal teams and external stakeholders to ensure smooth operations. - Handling call management including picking calls, transferring calls, and providing information to prospects/customers - Managing emails received on the central email id - Coordinating ICABS ticket assignments and updates with employees - Dealing with invoice forecast, suspensions, printing, and distribution - Generating renewal reports and letters for Customer Service Executives - Managing termination requests, CR tickets, SHE-related documentation, and fumigation certifications - Assisting in license renewals, compliance, and audit preparations - Calculating incentives and managing attendance records - Handling branch customer documentation, receipt, and deposit slip entries - Managing petty cash, local bank activities, and conveyance records - Uploading service dockets and other activities as assigned by the Branch Manager - Educational Qualification: Any Graduation degree - Experience: At least 2-3 years in back office administration, preferably from an MNC - Skills: Typing skills, computer skills with proficiency in applications like Word and Excel At RPCI, our core values revolve around safety, integrity, innovation, learning & development, openness & transparency, and performance orientation. We believe in nurturing our employees as they are the essence of our company. This job offers the opportunity to work as an individual contributor with key relationships with customers, customer representatives, sales, operations, and business support functions. Apply now to be a part of our dynamic team and contribute to our mission and vision!,