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1.0 - 6.0 years
5 - 10 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Account Opening & Maintenance: Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients. Handle corporate customers enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc. Ensure adherence to process & documentation standards Maintain strict vigilance on the quality of forms and documentation provided. Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Provide support to relationship managers & product sales managers f...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
gurgaon/gurugram, delhi / ncr
Work from Office
Basic Information Position Title -Customer Service Manager Grade -Executive Sr. Executive,Assistant Manager, Deputy Manager Vertical - Branch Banking Location -Bank Branches Business -Liabilities Department -Liabilities Branch Operations and Services
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Dhanbad, Jharkhand, India
On-site
Role Purpose :- Branch Revenue and Profitability: Incumbent need to ensure he achieves the branch Profits and increase penetration by achieving revenue targets. Branch Compliance: Ensure branch compliance and branch statutory requirements with company and industry policies and procedures. Branch Engagement and Marketing activities: Increase the penetration and Customer footfall at branch level by doing various local marketing activities. Develop and oversee sales and marketing strategies. Branch Service Levels: Customer service at branch level must be ensured. Maintain fruitful relationships with current customers and establish good relationships with new ones. Liasioning with local network ...
Posted 1 month ago
5.0 - 9.0 years
8 - 12 Lacs
Ahmedabad, Rajkot, Surat
Work from Office
Role & responsibilities Account Opening & Maintenance: • Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients. • Handle corporate customers enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc. • Ensure adherence to process & documentation standards • Maintain strict vigilance on the quality of forms and documentation provided. • Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. • Provide support to relationship...
Posted 2 months ago
5.0 - 9.0 years
8 - 12 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Account Opening & Maintenance: • Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients. • Handle corporate customers enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc. • Ensure adherence to process & documentation standards • Maintain strict vigilance on the quality of forms and documentation provided. • Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. • Provide support to relationship...
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Basic Information Position Title -Customer Service Manager Grade -Executive Sr. Executive,Assistant Manager, Deputy Manager Vertical - Branch Banking Location -Bank Branches Business -Liabilities Department -Liabilities Branch Operations and Services
Posted 3 months ago
5.0 - 10.0 years
9 - 14 Lacs
Amritsar
Work from Office
Role & Responsibilities Supervision of Service Partner Operations Ensure quality of customer service provided by service partners Regularly monitor and help improve service quality parameters like open calls, same day closures, escalations of each service partner Assist service partners in educating service engineers about the right attitude for handling customer interactions Validate replacement calls and initiate the process from service end o Assist service partners in stock management for spare parts Defect Management and Trade Maintain trade partner satisfaction by providing timely resolution in case of defective products at the shop floor Provide swift response to escalated customer is...
Posted 3 months ago
4 - 7 years
3 - 8 Lacs
Karur, Salem, Chennai
Work from Office
Role & responsibilities Achieve individual sales targets across different product segments. Identify and convert opportunities for advances business, and cross-sell and up-sell products. Manage and deepen relationships with assigned ETB portfolio customers. Educate and migrate customers to alternate/digital channels. Handle day-to-day operations of the branch. Support the branch in fulfilling audit and compliance requirements. Authorize all financial and non-financial transactions. Resolution of customer queries within defined TAT. Perform other tasks as assigned by BM/BOM. Preferred candidate profile a. Postgraduate / Graduates from any stream (Regular Mode) b. Min. 4 to max.6 years of expe...
Posted 4 months ago
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