Branch Manager/ Sales Manager LAP

As a Sales and Business Development leader, you will be responsible for steering the branch team towards meeting sales targets for Loan Against Property (LAP) products, fostering overall growth within the branch's portfolio. Your role will involve devising and executing strategies to attract new clients, promote product cross-selling, and cultivate enduring relationships with customers. Monitoring market dynamics and competitor activities will be integral in identifying opportunities and anticipating market needs. Additionally, you will be tasked with advocating LAP products through diverse channels such as partnerships, referral networks, and local events. Your leadership prowess will be pivotal in managing, mentoring, and guiding the sales and operational teams to attain both individual and branch-wide sales objectives. Conducting regular performance appraisals, providing guidance, and facilitating training sessions to enhance the sales team's competencies will be part of your responsibilities. Ensuring strict adherence to organizational protocols in customer acquisition and relationship management is crucial for maintaining operational efficiency. Establishing and nurturing robust relationships with key clients, stakeholders, and business partners will be essential for effective Customer Relationship Management. Offering top-tier support for LAP product offerings, including addressing client queries and guiding them through the loan process, will be central to your role. Resolving customer concerns related to LAP applications promptly and efficiently is paramount for ensuring customer satisfaction. In terms of Operational Management, you will oversee the branch's day-to-day operations encompassing loan origination, documentation, disbursement, collections, and compliance. Upholding a smooth, efficient, and compliant branch operation in alignment with internal policies and external regulations will be key. Monitoring and managing branch financials, including revenue, expenses, and profitability, will also fall under your purview. Reporting to senior management on branch performance metrics, sales accomplishments, operational challenges, and market trends will be an essential aspect of your role. Ensuring that all processes adhere to regulatory guidelines, specifically KYC (Know Your Customer) and AML (Anti-Money Laundering) policies, will be imperative. Your expertise in Customer Retention will be a valuable asset in fulfilling the responsibilities outlined for this role.,